Software on Motorola Online

[03msc]

OK, so I guess explain it to me like I'm an idiot because apparently I am.

I have a Motorola account. I can sign in, etc., but I'm not sure how to locate the various programming software applications for download and install. When I look at MyView I see nothing. Under software it shows nothing.

In one spot I searched for, for example, CPS and got pages and pages of PDF documents and some training links but didn't see software. Wrong search box?

Is this a case where you have to know the item/model number of exactly what software/version you want and search for it that way? Am I using the wrong search? Probably something simple but...I'm lost. I'm typically really good at figuring this stuff out but after quite a bit of time being spent on two different occasions...I'm willing to look like an idiot and just ask here.

Thanks in advance.

 

[GTR8000]

Entitlements > Software

If you don't see anything listed, click on + Subscribe and add from that list.

If you don't see anything on that list, you'll have to contact MSI to have them fix it.

 

[03msc]

Oh wow. OK. Wasn't associating the + Subscribe button with what I needed. Yep, I'm an idiot.

Thanks for the help!

 

[littona]

Don't worry, they don't make it easy. There is a lot to choose from. You have to select each product line you want to subscribe to. ASTRO CPS gives you the APX software. APX Family Portables and Mobiles gives you firmware updates. MOTOTRBO gives you the MOTOTRBO CPS. Once you select a group, it can take 24 hours for it to show up in the portal. If you get click-happy, like me, you'll end up with a lot of stuff you don't need and can't uncheck them!

 

[tsalmrsystemtech]

So when I login to my Moto account I am not able to see APX firmware 31 so I can download. I can only see up to 30.04.00.

Does anybody know why it does not show maybe on my account. See below

 

[mikewazowski]

So when I login to my Moto account I am not able to see APX firmware 31 so I can download. I can only see up to 30.04.00.

Does anybody know why it does not show maybe on my account. See below

View attachment 148931

The new firmware and CPS isn't showing up on MOL but it is on Myview.

 

[tsalmrsystemtech]

The new firmware and CPS isn't showing up on MOL but it is on Myview.

What does it me it on your MyView? I have downloaded CPS before. Is it something I have to call them so they can add it to my download list

 

[mikewazowski]

MyView is the replacement for MOL which is supposed to be going away at some point. There have been multiple emails from Motorola about it.

Try MyView using your MOL credentials.