Stridsberg Engineering

mbott

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There appears to be a resolution to my issue. "Hi Michael, As it turns out the wrong model(VHF/UHF) circuit board was mistakenly installed in your HF MCA108M. It has been replaced with the appropriate HF circuit board, tested and is going the be shipped back to you today via UPS next day air."
 

AlexCA

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Does anyone have any experience as of late 2025? Is Son managing to handle this? I am also not receiving any responses, just like the rest of you.
 

west-pac

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Does anyone have any experience as of late 2025? Is Son managing to handle this? I am also not receiving any responses, just like the rest of you.
Since you're the first one to comment in 14-months, I'd venture to say 'no news, is good news'. Business communications must've at least been okay-ish since nobody else has commented. You don't mention how long you've been trying to contact them, but given that we're within a week from Christmas, they may already be OOT.
 

kruser

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I do not buy any more from them. Now just from CrossCountryWireless.
It's a shame that CCW stopped shipping to the US quite some time ago. I was always interested in their products but they always sold out as soon as Chris M. posted a new eBay listing showing some stock of one or more of his more popular items.

I think there was a reseller option for those in the USA but I don't recall the details.
 

AlexCA

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I can say much better.
Can you provide specifics on exactly which products you are referring to, and what makes them better?

Are we talking about dynamic range, linearity, noise floor, or something else?

Also, how exactly did you run these tests? Please share the test setup, including the instruments used and a clear description of the methodology.
 

AlexCA

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Since you're the first one to comment in 14-months, I'd venture to say 'no news, is good news'. Business communications must've at least been okay-ish since nobody else has commented. You don't mention how long you've been trying to contact them, but given that we're within a week from Christmas, they may already be OOT.
Silence proves nothing. Many people also stayed silent for years about radioparts.com, and it turned out they were engaged in fraud and scamming customers. You can find the details by reviewing my threads on this forum.

Meanwhile, Chris has not replied for 13 days. Three emails were sent. In the last one, I clearly stated that I would prefer not to move to communication via a PayPal case, but it appears this may be the only option. Several people above have confirmed that they received their first response only after opening a PayPal case.
 

west-pac

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Ok. I'm not going to hype you up, or argue with you. Everyone's experiences and solutions are above, as you stated. Do what you feel you need to do. Good luck getting your issues resolved.
 
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