Hi All,
I am in Australia and in the same boat - Ordered 22/06/2023, followed up asking for a shipping date on 05/07/2023 (as it had not been shipped or acknowledged), received the (MCA208M) about a week later. Was on holiday for 2 weeks and after plugging it in on my return, found it had no receive on any of the 8 outputs so emailed them asking what my options were hoping to work through the issue and not have to send it back, to which the ONLY response I have had was on 09/08/2023 advising that if i needed / wanted to return they would have to contact UPS and let me know - nothing heard.
Four additional emails have been sent requesting a response and as of this post I have had no reply from them at all.
Any advice would be appreciated as I am not here to complain, just state the facts and would like it resolved ASAP.
Cheers,
Mark.