ARC396: Trouble connecting to BCT396T from PC with ARC software

[jim holcomb]

6/23/24
To all:

Unable to connect with BCD396T and I get an error message: Software has not detected your scanner. However, in the Virtual Control mode from the same PC, I can turn [HOLD] and [SCAN] on/off (some connection is present). I am using the ARC396Pro for Uniden396T V2.1001 PRO (2007); Full version and Win7 Professional. I did successfully connect with a different PC, but this (same OS) doesn't work?

I have tried resetting (regedit) Com ports in PC --- no difference. I tried new cable direct from 396T to USB --- no difference. I hard reset the 396T --- no difference.

Is there another solution around that someone knows about?

-Jim H

 

[tvengr]

Try going to the BCD396T tab and click on RS232 Communication Setup. Click on AutoDetect Scanner. What programming cable are you using and what year did you buy it?

 

[Ubbe]

Try reinstalling the driver for the cable.

Uniden | A World Without Wires

/Ubbe