Unication Battery Recall Notice

[Haley]

Sent in my request on 10/14/19, and received the new battery today 10/19/19! Pretty fast service----hats off to Unication for making the process so easy.
Oddly I purchased a second battery from them about 10 months ago, to have as a back-up, and it was Li-ion, just like the one I received today.

 

[kruser]

Oddly I purchased a second battery from them about 10 months ago, to have as a back-up, and it was Li-ion, just like the one I received today.

Yep, they switched from Li-Polymer sometime late 2017 and started shipping (or replacing defective packs) with Li-Ion since. So anything bought new since late 2017 or newer should be Li-Ion now.
There were a few posts last year I think where users having issues with their Li-Po cells were being given free Li-Ion cells by Unication but it was not a Recall at that time.

 

[kc5igh]

Just received my replacement battery in the mail today and installed it in my G5.

It's charging as I write this . . . thanks, Unication!

 

[GTO_04]

Were ALL Li Polymer batteries covered by the recall?

GTO_04

 

[kruser]

Were ALL Li Polymer batteries covered by the recall?

GTO_04

Read the very first post in this thread.

 

[mikewazowski]

Glad I checked mine. It's bulged on the top front and back.

Form submitted!

 

[GTO_04]

Read the very first post in this thread.

They implied that but didn't explicity say it was ALL Li Polymer batteries. But it is a reasonable assumption to make I suppose.

GTO_04

 

[philipparks68]

Submitted my request on 10/17/19. Received it today. Great turn around time. They sent mine postage due? It was only $3.44. Not complaining. Just surprised.

 

[rja1]

If you haven't check your Unication battery, DO IT! You'll see why in a minute. I checked the G5 I use all the time & yup, it was an Li P04battery. Took the picture, filled out the form and sent it off to Unication. On the second G5, I noticed it was very difficult to remove the screws. I was backing each one out a little bit at a time, then.......POW, the battery cover blew off the back of the radio! How that battery fit into the compartment is beyond me. It was TWICE as thick as the other battery. Filled out another replacement request.

 

[brndnstffrd]

If you haven't check your Unication battery, DO IT! You'll see why in a minute. I checked the G5 I use all the time & yup, it was an Li P04battery. Took the picture, filled out the form and sent it off to Unication. On the second G5, I noticed it was very difficult to remove the screws. I was backing each one out a little bit at a time, then.......POW, the battery cover blew off the back of the radio! How that battery fit into the compartment is beyond me. It was TWICE as thick as the other battery. Filled out another replacement request. View attachment 76727

That reminds me of a Blackberry battery i had back in the day. I was scared it was going to pop just prying it out of the compartment.

 

[Jimco]

Submitted my request on 10/17/19. Received it today. Great turn around time. They sent mine postage due? It was only $3.44. Not complaining. Just surprised.

Mine was $2.36 postage due. I got off cheap. Hey, $2.36 for a new battery. Good deal!

 

[philipparks68]

I was mistaken. My postage due was only $2.44. Unication actually emailed me about my post. There isn’t supposed to be postage due. They were confused about the postage due also and offered to reimburse me. I wasn’t upset about the postage due. I would pay $2.44 for a new battery all day long. I have been very impressed with Unications customer service and products.

 

[mikewazowski]

Glad I checked mine. It's bulged on the top front and back.

Form submitted!

Took about a week to get to Canada.

 

[Jimco]

I was mistaken. My postage due was only $2.44. Unication actually emailed me about my post. There isn’t supposed to be postage due. They were confused about the postage due also and offered to reimburse me. I wasn’t upset about the postage due. I would pay $2.44 for a new battery all day long. I have been very impressed with Unications customer service and products.

I'm with you. I wouldn't ask them to reimburse me either. I've dealt with Unication numerous times (not for any quality issues), and they've always gone far above and beyond. Add to that the rock-solid quality product they sell, and it's a pretty unique experience in today's world.