I was just wondering if anyone has any information on the turnaround time on a non-warranty G5 sent in for repairs. Dealer sent in about 2 weeks ago and have not heard anything. Unit was locked on 1st zone and not receiving anything. Also wondering if there is any way to search Unication site by serial number to check on it. Thanks in advance.
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Unication Repairs
- Thread starter MITTYCPD
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I would say depends on the dealer. I had my G4 in for a repair and it was about a 3 week turnaround.
Ok thanks much.
Ask you dealer to check on the status of the ticket. I'm a dealer and I do not handle shipping of the devices to or from Unication, they are handled by the end user. Normal turn around time per the Unication website says 7-10 days, but I rarely see it take as long as a week to repair.
As a dealer, I'm able to see the information on every ticket we open and handle. We are unable to see the status of other tickets.
As a dealer, I'm able to see the information on every ticket we open and handle. We are unable to see the status of other tickets.
OK thanks. When asked they just said a couple of weeks.
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