UNIDEN Repair

[patrolman123]

I am in the process of getting ready to send to Uniden a scanner for repair. Whats everyones opinion on the repair process? How longing general does a repair take? Should I include on the sheet my credit card info or should I call to provide that information?

 

[doctordialtone]

Whats everyones opinion on the repair process?

Here are some repair experiences

 

[fxdscon]

Should I include on the sheet my credit card info or should I call to provide that information?

Instructions for return shipping and providing payment information are at this link:

Uniden - Online Repair Form

 

[joerobb23]

repair very quick about a week fill out form on website cost about 59.00 plus postage

 

[FrensicPic]

Less than two weeks to replace the phone jack on my 396XT. It was "in-house" only a couple of days.
That was in this past March.

 

[bobcraig]

Other folks have covered the basics, so I will just add that it took about three weeks to repair the volume knob on my SDS100 back in April. And there was a bonus. Either they replaced the power cord or replaced the plug in on the side because it's a much tighter fit than it was. That was kind of an issue for me but not enough that I even mentioned it, but I did appreciate what they did. The odd thing is that their web site never acknowledged that they received it, but one day it was on my doorstep raring to go. I sent them a check in the box with the scanner and it took them another three weeks to cash it. I was beginning to think it was a freebie, even though it was well out of warranty. I sure did miss it! Good luck with yours!

Bob in Ankeny, Iowa

 

[kuzikan]

Just had my SDS100 repairs completed the last week of May 22’ and it took just under 2 weeks. There were 2 ahead of mine when I called. They still haven’t resolved their status updates issues so I called 4 or so days after I shipped to confirmed they did receive it as it had my cc info included. Providing your cc/payment info will likely speed up the process.
Overall I’m satisfied with their repair service.

 

[Grumpy436]

I sent mine in on May 6, Uniden shipped it back on May 19. I signed up for FedEx Delivery Manager, so as soon as Uniden handed it over to FedEx I received an email that it was on the way.