Win500 stopped working... Help!!!

Dustin1967

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About a week ago my win 500 stopped working, when I try to log in I get a quick loading screen and then nothing... Any Ideas what's wrong and way to correct the problem?

Thanks in advance
Dusty
 

dave3825

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Did your PC do any recent updates? Do you still have your original download?
 

Whiskey3JMC

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As an IT tech I'm obligated to ask...
1629267674547


If no joy after restarting your computer have you tried uninstalling & reinstalling the app?
 
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gmclam

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1) It will try to load the last file(s) you had open. These files could be "damaged" or missing.
2) I ran into a situation where it could not find the COM port. It is supposed to do this automatically. I switched over to using Win500_Com.exe and that solved the problem. Yeah now I have to manually select the COM port but so what.

What you might try is installing a fresh copy, likely in a new place (directory). Even if you don't install your license, you'll get a 30 day free trial. This will at least see if there is a PC/system issue or just the install you have is running into something.
 

DC

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Thanks everybody for all the info. I got the problem fixed, it was the computer, an update was causing it to close down. Thanks again.

Dusty
 
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