Well the shop has their own tower for that city. so of course signal was great there. im trying to use the stock antenna but also used an antenna from the highest point of the roof of my home.... Still nothing. IDK what kind of system this has. but i know that there are towers around here that i should be programmed to and im not. i was told that when they programmed they forgot to program any other towers but thier own.... idk that just doesn't make sense to me at all.
See this thread in the Arkansas Regional Forum:
https://forums.radioreference.com/threads/garland-county-hot-springs.370591/post-2933080
According to the latest posts, the Hot Springs (city)
700MHz system is not yet in use; they are still using their old Motorola Type 2
system.
Garland County is using the statewide
AWIN system, but can access the old system, and will also be able to access the new one.
Without knowing which system was preprogrammed, as well as which site, it would be hard to advise you what needs to be added or changed. As amanaman1 noted, if you are forty miles from the shop where the scanner was working when you picked it up, you are likely out of range of whichever site they entered. With the hills and valleys in the Hot Springs area, if one of those ridges is between you and the site, it may be hard, if not impossible, to hear from your home area. Possibly a different AWIN site would work, though there is a possibility that it would not carry all the radio traffic you want to hear.
I would suggest that you request your thread be moved to the Arkansas forum. Someone there might have more information as to which site (or sites) that you should try to use.. To do that, do
not create a new thread. Instead, click on the Report in the lower left corner of one of your posts, and request that a moderator move your thread to the state forum. Someone in the area would be more likely to see it there.