WS1080 Driver Problem Win 7

[AggieCon]

I'm really wondering if it is just the USB cable. My good USB cable was misplaced, and I tried 5 other USB cables earlier today (I wanted to confirm what mine said in the device manager). Anyways, I got the unknown device error when using these other cables. I guess I am out of luck until I find my good one or buy a decent one. I'm not sure whether I've tried the cable that came with the scanner or not. I have so many cord they just all get thrown together.

 

[Ed6698]

I just hooked up my 1080 to my one Win 7 laptop. It shows no Disk Drive, only shows up as a unknown device in USB. cannot install INF file like in the procedure either. I will work more on this when I get time. Works fine with 10.

 

[hth999]

Ed6698,

That is exactly what I get on my Lenovo Win7 computer, the unknown device under Universal Serial Bus controllers.
I've only got 3 USB Cords, so I'm all out. I've tried all 3 and get exactly the same results. If you or someone can figure this out, that would be great. I tried the same with my 1095, with same results.Every other SDR ( Winradio, SDR Play, Airspy, Elad S-1, Elad S-2, drivers loaded fine. Also, scanners, WS1040, WS1065, Uniden 436, and 536, drivers loaded fine. That's a lot of devices where the drivers loaded fine. It's only the Whistler 1080 and 1095

 

[Ed6698]

Well I don't think I really found a solution, but I found something strange. On the Win 7 laptop there are 4 USB ports. 3 on the left side 1 on the right. It is a Dell Inspiron 3537, what I have found is if I use the side with 3 USB ports, all 3 USB ports show the 1080 as unknown device, cant do anything to detect it either it seems.
However if I use the side with one USB port the scanner is detected with no issues at all. Not sure if I could set the time though as I do not have EZScan on this laptop.

 

[TAbirdman]

if the scanner now shows up in disk drives with using the other USB port then you're on the right track in solving this issue.

 

[Ed6698]

The scanner shows up in the disk drives with 1 USB port and device manager. If I try any of the other 3 , shows up as unknown device in device manager and nothing under disk drives. There has to be a reason for not showing up on 3 USB ports.

 

[TAbirdman]

just focus on the 1 USB port the scanner does show up in DISK drives and check the PORTs location and get the drivers loaded in, Worry about the other USB ports later.

 

[kruser]

The scanner shows up in the disk drives with 1 USB port and device manager. If I try any of the other 3 , shows up as unknown device in device manager and nothing under disk drives. There has to be a reason for not showing up on 3 USB ports.

It's going to be a USB 3.0 issue. The PSR-800 also does not show up on a USB 3.0 port.
It must be connected to a USB 2.0 port or slower.

If you need faster programming, I'd get an external card reader that runs at 3.0 USB speeds.

This way you are eliminating the USB interface in the scanner which is where the problem is.

You can do about everything with the card in a reader as you can with the card in the radio. Setting the clock is one feature that needs the card in the radio.
Whistler apparently kept the GRE design to avoid needing to do a full re-certification with a test lab to meet FCC limits.
Had they changed anything other than their name and maybe the housing, that would trigger a full re-certification for the FCC.

Some USB 3.0 chipsets have drivers that run the ports at 2.0 speeds but they often do not work for the 1080 or PSR-800.

At least you have a USB 2 port you can use for now.

 

[SCPD]

I am running my PSR800 on USB 3 ports with no problems.

 

[hth999]

This is probably why ( mentioned by kruser ) my Lenovo laptop won't load the 1080 or 1095 driver. All 3 USB ports are 3.0. If that is indeed the problem, then i am out of luck. I will only be able to update via the card reader the scanlists, not dsp or firmware. On the positive side, I have updated my scanlists, locked out several frequencies on multi sites for P25, and the 1080 is working great.

 

[Ed6698]

It's going to be a USB 3.0 issue. The PSR-800 also does not show up on a USB 3.0 port.
It must be connected to a USB 2.0 port or slower.

If you need faster programming, I'd get an external card reader that runs at 3.0 USB speeds.

This way you are eliminating the USB interface in the scanner which is where the problem is.

You can do about everything with the card in a reader as you can with the card in the radio. Setting the clock is one feature that needs the card in the radio.
Whistler apparently kept the GRE design to avoid needing to do a full re-certification with a test lab to meet FCC limits.
Had they changed anything other than their name and maybe the housing, that would trigger a full re-certification for the FCC.

Some USB 3.0 chipsets have drivers that run the ports at 2.0 speeds but they often do not work for the 1080 or PSR-800.

At least you have a USB 2 port you can use for now.

Actually I am not the one having the issue. I am trying to recreate the issue of the OP on my Win 7 laptop.