Cletus1922
Newbie
- Joined
- Nov 27, 2024
- Messages
- 1
Good morning/afternoon,
I recently became aware of an issue regarding the encryption module on our XTL5000 consolette. After loading some new keys, I noticed that the encrypted channels would work for "X" amount of time. At some point they would stop playing the audio, but the channel still showed busy just like it would if there were no keys loaded. When I power down the radio, then power back up, the channel works again as it should for differing amounts of time...sometimes for a few hours and sometimes for a few minutes. If I attempt to transmit once the radio stops playing the audio on the encrypted channel, I get an error 09/10.
Has anyone experienced this issue? Is it as simple as replacing the UCM? Or should I replace the UCM as well as the carrier board? I don't have another consolette with encryption, so I can't just swap them to see what happens. I have pulled the UCM and reinstalled with the problem persisting.
I have been told to update the firmware, but that seems to be an impossibility due to it being way over end of life. To me, it seems more of a hardware issue????
Any help/advice is greatly appreciated.
I recently became aware of an issue regarding the encryption module on our XTL5000 consolette. After loading some new keys, I noticed that the encrypted channels would work for "X" amount of time. At some point they would stop playing the audio, but the channel still showed busy just like it would if there were no keys loaded. When I power down the radio, then power back up, the channel works again as it should for differing amounts of time...sometimes for a few hours and sometimes for a few minutes. If I attempt to transmit once the radio stops playing the audio on the encrypted channel, I get an error 09/10.
Has anyone experienced this issue? Is it as simple as replacing the UCM? Or should I replace the UCM as well as the carrier board? I don't have another consolette with encryption, so I can't just swap them to see what happens. I have pulled the UCM and reinstalled with the problem persisting.
I have been told to update the firmware, but that seems to be an impossibility due to it being way over end of life. To me, it seems more of a hardware issue????
Any help/advice is greatly appreciated.
