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XPR 7550e Selector Lock & Soft Power Down?

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DeoVindice

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A little bit of background: At my day job, I work at an industrial site with the possibility of lethal H2S exposure caused by our process chemistry. This is not an explosive atmosphere and IS equipment is not required. I'm a boots-on-the-ground plant operator responsible for taking samples, measuring reagent dosing rates, and operating various pieces of non-automated equipment. The plant is a shirtsleeves environment; we utilize individual gas monitors and an automatic distributed sensor system for exposure control and evacuation alerting. The radio system is MotoTRBO Capacity Plus with a mix of subscriber units but predominantly 7550e full-keypad portables. A plant evac was initiated by the H2S sensor system yesterday, which revealed a serious issue with the programming of our radios. Fortunately, in this case the evacuation was triggered by a sensor losing power and initiating evac as a failsafe, but the issue stands. The plant control room radio inadvertently changed talkgroups, cutting off my ability to communicate with the plant control room operator regarding a potentially IDLH situation. Obviously this is completely unacceptable and I'm pushing to have it corrected, so I'd like to get some information regarding the features on our portables. Programming is handled either by our in-house radio shop or the local MSI dealer; unfortunately this isn't something I can fix myself.

As-is, they have a "Keypad Lock" function accessible via the radio options menu. We tested this function and found that it only locks out the menu keys, and still allows different talkgroups to be selected. I'd like to see a keypress or combination of keypresses programmed to lock out the talkgroup selector such that we won't have to worry about our radios switching to the security or electrical talkgroups without our knowledge. Additionally, I've found that the volume knobs on these 7550s occasionally hang up on truck seats or equipment and switch the radios off, cutting the user off from the control room and other operators. My two-way experience is with Kenwood and EFJ; on a 5100ES I can program it for soft power down so that the radio requires an additional keypress to turn off; simply turning the volume knob off will not power the radio down. Can a 7550e be programmed with this same feature or something functionally similar?

(And no, I'm not happy with Capacity Plus. We get "bonked", long delays before TPT, multiple PTT presses before getting a TPT, and occasional missed calls that I have not yet narrowed down to equipment failure or user error. I'd rather be on simplex, our plant area is not large enough to require a repeater.)
 

n3obl

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No way to completely lock the whole radio. best advice is one radio programmed with a single channel as a control station?
 

DeoVindice

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No way to completely lock the whole radio. best advice is one radio programmed with a single channel as a control station?

You're serious? 20-year-old analog Kenwood radios can have the channel/TG selector knob locked. I'm getting the feeling that this wouldn't be an issue with APXs...
 

Firebuff880

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Couple things you can look at, but you are way better talking with your dealer than you are posting on a hobbyist forum.

* Look at home channel reminder --
* Look at ALL Call Talk group 255 --
* Look at an application that can detect a subscriber being powered off and generate the appropriate notifications.
* Put the radio in a ZONE with only the critical Channel. With Keyboard Locked you can not change Zones. An if you try to / bump the knob, to change channels you get an obnoxious error tone.
* Review your issues and case with your Dealer The point of Cap Plus in your environment is probably the multiple repeaters work as a load balancer upfront and as a fail safe in the event one fails.
* IF you are getting a lot of busy bonks you might need to revisit the fleet map in the radios as well as the timers by slot in the Repeaters.

---- Good Luck -
 

GTR8000

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You're serious? 20-year-old analog Kenwood radios can have the channel/TG selector knob locked. I'm getting the feeling that this wouldn't be an issue with APXs...
Well, it is possible with an APX, but since you said you have XPR/TRBO...doesn't really apply.
 

Tech21

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Do you have the radio constantly scanning? That would explain your missed calls. The radio can only listen to one talk group at a time and if somebody keys up on a different channel, it is ignored until the user stops talking and radio goes back to scan. I'd start with the simple stuff and verify none of your radios have duplicate ID's. I'd also see about setting up the emergency function on the radio. If you set it up correctly, you can emergency revert set up on the radio to where if one radio goes into emergency, all others are notified and every radio locks on to a specific channel.
 

TampaTyron

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I would be willing to look at your codeplugs if you can get them sent to me. Full disclosure, I spent several years as a top MOTOTRBO troubleshooter for Motorola Corporate, but now work at a large shop in the Southwest US. TT
 

zsauve

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The XPR-7550e's can have the channel selector knob locked. We had an issue where our Public Safety Officers and Dispatchers kept bumping their channel selector knobs. If you update the radio's firmware version to 2.10.05, you can set in the CPS to lock the channel selector knob along with the radio's keypad.
 

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DeoVindice

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The XPR-7550e's can have the channel selector knob locked. We had an issue where our Public Safety Officers and Dispatchers kept bumping their channel selector knobs. If you update the radio's firmware version to 2.10.05, you can set in the CPS to lock the channel selector knob along with the radio's keypad.

Thank you so much! We're running 2.10.10 so our units can take advantage of that feature. I spoke with our radio shop technician today, he'll run it through his supervisor and hopefully get it rolled out to at least our department.
 
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