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XPR XPR7350e/DP4601e update problems CPS2

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Pettao

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Hi guys,
Prior to writing this post, I tried reading as much of the forum I could, and else where, but I still need help regarding a problem I am having with updateing radio with CPS 2.

Want to updating firmware on my DP4601e / XPR7350e so I can add Man Down feature. Yes, I have purchased EID for the Man Down license. As I understand I need FW R02.20.xyz to add the EID.

Updated radios to R02.09.00.0001 with CPS 16 build 828. No problems here.
Installed CPS v2.226.203 and then FW R02.20.01.0002 on PC, Win10.
Read my radio with CPS 2 and then pressed Update.
When selecting firmware only "None" appears. See picture. Can't select latest installed firmware.
It feels like CPS 2 does not pick up the R02.20. installation or CPS can't find it.

Radio DP4601e, XPR77350e
Firmware Version R02.09.00.0001
Codeplug Version 14.00.13
Full Model Number H56RDQ9RA1AN

Any advice how to solve my update problem?
Thanks!
 

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Firebuff880

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You HAVE to take it to 2.10. something first --

You HAVE to be eligible for R02.20..... and you can't determine that untill you have R2.10 installed. You may need to purchase SUM support..

Additionally, with the start of 2020 Motorola is now enforcing Software Update Management (SUM).
 
com501

com501

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Welcome to 'Pay to Play' software. Welcome to the 'Cloud' software tool.
 
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