XPR7550E audio from repeater cutting out

[EnderShadowborne]

No, I'm not asking for the CPS (because I already have it), no, I'm not asking for anyone to give me anything other than input on what I should do within the CPS, if anything can be done. I'm not doing anything that would otherwise break the rules of the forum.

With that out of the way, hello! I recently bought, second-hand, a Motorola XPR7550E, and I'm absolutely happy to have it, though I just have one problem (so far); whenever a repeater gives that two-tone "roger beep" or whatever it is, it just cuts out, similar happens when my friend speaks into his radio, it just cuts out, I'm guessing the volume is too much for the radio to handle

Thoughts?

 

[MTS2000des]

Is your repeater wideband (5KHz) and your XPR set to narrow (2.5KHz), if so, this will cause audio to exceed the receiver passband and "chop" out like that.

 

[EnderShadowborne]

Is your repeater wideband (5KHz) and your XPR set to narrow (2.5KHz), if so, this will cause audio to exceed the receiver passband and "chop" out like that.

I don't own the repeater, but I'd imagine it's set to wideband, how would I check to see if my XPR is set to narrow?

EDIT: I just checked to see my channel bandwidth, and it's at the only setting permitted, which is 12.5 KHz

 

[tweiss3]

I don't own the repeater, but I'd imagine it's set to wideband, how would I check to see if my XPR is set to narrow?

EDIT: I just checked to see my channel bandwidth, and it's at the only setting permitted, which is 12.5 KHz

There you go, thats the problem. You need to get the wideband entitlement from Motorola to enable it for your version of CPS. For what it's worth, you cannot enable anything on CPS16 anymore, but you can on CPS2.0, which is annoying. I just went through that with Moto support, and they ended up pulling the plug on CPS16 for any entilements or enabling features on radios.

 

[EnderShadowborne]

There you go, thats the problem. You need to get the wideband entitlement from Motorola to enable it for your version of CPS. For what it's worth, you cannot enable anything on CPS16 anymore, but you can on CPS2.0, which is annoying. I just went through that with Moto support, and they ended up pulling the plug on CPS16 for any entilements or enabling features on radios.

I should've guessed, I'll try and look for it on MOL and see how much it'll set me back by, if anything, and if I can get it, then excellent

EDIT: So, I have to ask, is it the 20/25KHz thing? If so, that's actually not permitted by the FCC, as per the CPS, so at this point, what're my options?

 

[Asunakiyori]

There you go, thats the problem. You need to get the wideband entitlement from Motorola to enable it for your version of CPS. For what it's worth, you cannot enable anything on CPS16 anymore, but you can on CPS2.0, which is annoying. I just went through that with Moto support, and they ended up pulling the plug on CPS16 for any entilements or enabling features on radios.

I suddenly dont wanna think how much that is gonna cost me....

 

[tweiss3]

I should've guessed, I'll try and look for it on MOL and see how much it'll set me back by, if anything, and if I can get it, then excellent

EDIT: So, I have to ask, is it the 20/25KHz thing? If so, that's actually not permitted by the FCC, as per the CPS, so at this point, what're my options?

Yes, it is the 20/25kHz entitlement, which is not permitted for Part 90 LMR, but is permitted for amateur radio (Part 97) and permitted for GMRS (Part 95, even though the radio is technically not certified for GMRS). Motorola makes you take a learning course (watch a 5 minute video) to be elligable. It is also now $5.00 (was free before).

 

[EnderShadowborne]

Yes, it is the 20/25kHz entitlement, which is not permitted for Part 90 LMR, but is permitted for amateur radio (Part 97) and permitted for GMRS (Part 95, even though the radio is technically not certified for GMRS). Motorola makes you take a learning course (watch a 5 minute video) to be elligable. It is also now $5.00 (was free before).
View attachment 164240

Okay cool, don't wanna get my license revoked, but I'll snag it anyway, cheers!

 

[Asunakiyori]

Yes, it is the 20/25kHz entitlement, which is not permitted for Part 90 LMR, but is permitted for amateur radio (Part 97) and permitted for GMRS (Part 95, even though the radio is technically not certified for GMRS). Motorola makes you take a learning course (watch a 5 minute video) to be elligable. It is also now $5.00 (was free before).

ok thats not.. as bad as i thought it was

 

[EnderShadowborne]

So, I have the EID, but CPS2 says that the licensing server has no features to register under the EID, so wideband is not possible atm, what's next?

EDIT: nvm, I did a smol brain, the register button is for DEVICE features, sorry

 

[EnderShadowborne]

Alright, so update; I got the entitlement yesterday, activated it, and changed the bandwidth, and now it's working just fine, thanks for the help!