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XPR XPR7550e password

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hurricaneoleg

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I have an XPR7550e, purchased it on Mercari and it has a password every time I try to edit the settings. The guy who sold it to me has no idea what I'm talking about and won't tell me where he got it. Is there anything I can do with this radio, except resell it? I got it for $210 and it's in amazing shape. Thanks!
 
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jeepsandradios

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I have an XPR7550e, purchased it on Mercari and it has a password every time I try to edit the settings. The guy who sold it to me has no idea what I'm talking about and won't tell me where he got it. Is there anything I can do with this radio, except resell it? I got it for $210 and it's in amazing shape. Thanks!
Toss in trash and learn your lesson.
 

hurricaneoleg

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Sounds shady to me. Hope for your sake it isn't stolen
i don't think someone would be selling stolen motorola xpr on Mercari, they verify you and, assuming it is stolen, it would be way too easy to find the person who stole it. I had a 7550 before but never had to program it. the person who sold it to me says they had a shop programming all their radios and then they folded during covid, they got new radios and threw away the old ones. I had it turned on ever since I got it, it has gps on it, I assume someone would come looking for it by now if it was, no?
 

scfd4

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Mine had a password when I bought it, but the seller knew it and gave it to me. You’ll learn on here when it comes to passwords on radios, and for cps that more often than not it’s because it was stolen unfortunately, and when it’s actually legit then any seller is more than willing to give passwords. Do what others have suggested and see if you can return it or as jeeps stated…toss it.
 

hurricaneoleg

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Toss in trash and learn your lesson.
And the lesson would be not to ask for help on a radio forum? Because even here people will choose to be rude instead of helpful? I paid money for it, mostly because I didn't want to spend $950 on a brand new one, tossing it in a trash isn't an option for me, I can resell it for $600+. Thank for your 'help' though.
 

hurricaneoleg

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Mine had a password when I bought it, but the seller knew it and gave it to me. You’ll learn on here when it comes to passwords on radios, and for cps that more often than not it’s because it was stolen unfortunately, and when it’s actually legit then any seller is more than willing to give passwords. Do what others have suggested and see if you can return it or as jeeps stated…toss it.
I asked the seller but he is a 70 year old man and swears he doesn't know it, he apologized many times and tried to reach one of the people who worked for the store that sold it to them in the first place but it no longer exists, they closed during covid. He said he will keep trying and will get back to me after he asks the property boss to reach out to those guys and find out the passwords for his and other radios because they used the same one.
I wanted to use the recovery but this has wifi and bluetooth enabled, I read online that i may lose entitlements if I erase something called a codeplug... I NEVER programmed a motorola XPR before in my life, if I knew what I were doing and weren't afraid to try things I would just experiment.
I also filed a ticket with Motorola, they will probably be the best to tell me if this was reported stolen, although I'm sure it was not, it would be stupid to sell it at one of very few places that can find you in no time.
 

hurricaneoleg

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Mine had a password when I bought it, but the seller knew it and gave it to me. You’ll learn on here when it comes to passwords on radios, and for cps that more often than not it’s because it was stolen unfortunately, and when it’s actually legit then any seller is more than willing to give passwords. Do what others have suggested and see if you can return it or as jeeps stated…toss it.
the radio itself doesn't have a password, the store I took it to said the internals have it (code plug) and told me it would be another $100-200 to remove it because I'll have to buy entitlements again, whatever they are, sounds nuts but it is what I've been told. The radio itself turns on and works, no password or anything else.
 

alcahuete

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the radio itself doesn't have a password, the store I took it to said the internals have it (code plug) and told me it would be another $100-200 to remove it because I'll have to buy entitlements again, whatever they are, sounds nuts but it is what I've been told. The radio itself turns on and works, no password or anything else.

As was mentioned above, do a Recovery in CPS.
 

hurricaneoleg

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Thank you, I might do that if the seller doesn't tell me the password, I don't want to lose anything that was installed on it post-sale. I also want to wait for Motorola to give me a clean bill of health, they have the serial number and all other info I was able to get off of it. Maybe they will even tell me how to do recovery on it as well!
 
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I asked the seller but he is a 70 year old man and swears he doesn't know it, he apologized many times and tried to reach one of the people who worked for the store that sold it to them in the first place but it no longer exists, they closed during covid. He said he will keep trying and will get back to me after he asks the property boss to reach out to those guys and find out the passwords for his and other radios because they used the same one.
I wanted to use the recovery but this has wifi and bluetooth enabled, I read online that i may lose entitlements if I erase something called a codeplug... I NEVER programmed a motorola XPR before in my life, if I knew what I were doing and weren't afraid to try things I would just experiment.
I also filed a ticket with Motorola, they will probably be the best to tell me if this was reported stolen, although I'm sure it was not, it would be stupid to sell it at one of very few places that can find you in no time.
Companies buy them from a dealer, radio dealer programs them and puts a password on so they can be the only dealer to service the radios. Company sells their equipment or trashes and you end up like this. Not too many places would pay bench time for the dealer to clear passwords in radios they're going to throw away or sell(as many people don't know they have passwords, they bought them from the dealer and left programming up to the dealer) Many of them are treated as e-waste and thrown away, or sold off as-is and ends up in a surplus sellers hands and they have no idea what they have and such as your radio that was sold thru a few different hands, it happens sometimes unless you buy from a person knowledgeable in radios and their product they're selling who checked for a password or cleared it. plenty of stolen radios don't have passwords
 
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Reconrider

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Try and ask the guy if he knows the name of the person that programmed it.
I've bought radios and "had some fun" to figure out the password.

first thing I did was ask the radio programmers name. Any employees who could potentially program radios names of people who work in that shop as those are most likely the passwords.
 

hurricaneoleg

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Companies buy them from a dealer, radio dealer programs them and puts a password on so they can be the only dealer to service the radios. Company sells their equipment or trashes and you end up like this. Not too many places would pay bench time for the dealer to clear passwords in radios they're going to throw away or sell(as many people don't know they have passwords, they bought them from the dealer and left programming up to the dealer) Many of them are treated as e-waste and thrown away, or sold off as-is and ends up in a surplus sellers hands and they have no idea what they have and such as your radio that was sold thru a few different hands, it happens sometimes unless you buy from a person knowledgeable in radios and their product they're selling who checked for a password or cleared it. plenty of stolen radios don't have passwords
Exactly! Plus, selling stolen stuff online is a good way to go to prison, these radios can be tracked, I read about someone who was stealing police radios (yes, in Brooklyn, where I live, people steal from the police, sounds unbelievable but they do) and they caught them, after they sold them on Craigslist and ebay, the police closed down their ebay account and imprisoned them.

The man who sold this radio to me also said that prior to being programmed this radio belonged to someone else, it was sold to them, like many others before them, as 'second hand' for $950, a brand new one was around $1500 because they needed to enable something inside that is stuck in there and will be erased if I recover it, as far as I understand.
 

hurricaneoleg

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I think my radio didn't have a password and the guy I took it to put it on to get money out of me, other radios from the same source don't have passwords, noone ever put a password on them and yet this radio does, which I verified not to have been stolen, reported to Motorola or otherwise.

QUESTION FOR THE PROS: is there any way to see when the password was created on the firmware plug? I mean, is there a system log of some sort inside the radio, like all android phones have, that shows step-by-step interactions and events? I don't want to know the password, just to see when it was put on or enabled because I'm sensing that I'm being screwed with and/or lied to and I don't want to send it to Motorola and pay them $425
 

a417

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QUESTION FOR THE PROS: is there any way to see when the password was created on the firmware plug? I mean, is there a system log of some sort inside the radio, like all android phones have, that shows step-by-step interactions and events? I don't want to know the password, just to see when it was put on or enabled because I'm sensing that I'm being screwed with and/or lied to and I don't want to send it to Motorola and pay them $425
It's not an android phone, it's not going to dump what you want to /var/log/messages.
 

hurricaneoleg

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It's not an android phone, it's not going to dump what you want to /var/log/messages.
I figured as much. Besides, on an android phone I can just see the steps log, I thought that this radio, even though it has a passworded plug, would be able to show internally when it was enabled, without editing anything. I just wanted to know if there was a way to see if the password was enabled recently but, you know, c'est la vie...
 

a417

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I figured as much. Besides, on an android phone I can just see the steps log, I thought that this radio, even though it has a passworded plug, would be able to show internally when it was enabled, without editing anything. I just wanted to know if there was a way to see if the password was enabled recently but, you know, c'est la vie...
That's not how that works, sorry.

If it's read with the CPS correctly, it should show the last write date to the radio.
 

hurricaneoleg

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That's not how that works, sorry.

If it's read with the CPS correctly, it should show the last write date to the radio.
Catch 22: if I recover mine I will never know who did it and when. Really hope the gentleman who sold me this radio suddenly stumbles onto someone who will finally say "omg yeah, I forgot I put a password on it, it's blah blah blah...".
 
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