XTS2500 Scan Issues

[aschenavar]

I have been chasing my tail on this...and I have read through SEVERAL prior forums with no luck to solving this..
I just purchased an XTS2500 that for the life of me cannot seem to get this thing to open on a scan list member
H46KDD9PW5BN
509098-00168C-5

Here's what I have:
3 member scan list, channel 1 (simplex) and 2 being priority..calls/tones are dispatched on channel 1 and channel 2 serves as a talkback/truck traffic channel
When parked on channel 2, the radio will not unmute for channel 1 during scan

For channel 1 personality unmute/mute is set to "and unmute/or mute", no signaling present, and the scan list is #1 which this personality is built into the scan list, it also shows "mixed vote scan enable" checked under the scan tab for the personality options
PL decode is good because I can receive just fine if i'm parked on channel 1 with no scan
I can also push the "monitor" button I have set up and it will open channel 1 during the scan and receive the audio

This CPS is far beyond what I have been used to in other versions of CPS and I'm just not sure where I should be looking. I've tried too many different options and check boxes at this point to even remember what I have tried.

 

[dryfb]

It will never unmute during scan, since it never stops on that channel it can't detect the tones afaik. I'm not a moto person but priority scan may mess that up as well since it checks the other channel and doesn't hear the entire set.

 

[mmckenna]

I agree. If you are using 2 tone paging and scan, you are going to have a difficult time making it work correctly. The scan timing is critical and missing the tones will be likely. Back when I supported a fire department, I would never use scan and two tone paging together. Just too much risk of it not working.

 

[aschenavar]

Dang, that makes a lot more sense. We have other M products at work, and they do just fine with what I was trying to accomplish so I assumed this might be the same. DRYFB what you mention is exactly what I was experiencing when it WAS picking the channel up...just wouldn't hit on the tones portion...may not be the end of the world if I can get it back to working that way lol

Thank you guys for your help!