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Zetron Max Dispatch Console

mdsxfire

Member
Joined
Dec 24, 2005
Messages
944
Location
New Jersey
Does anyone here manage a system with a Zetron Max dispatch console. I am trying to figure out if a .WAV file can be uploaded into the console for 2 tone dispatch tones. we currently have our 2 tone pair being used for our dispatch but are trying to add an additional tone after the 2 tone. How are the different tones for each departments alert tones programmed into this console, are they just created inside the console software itslef or are .WAV/.MP3 files uploaded for each one.
 
Joined
Apr 30, 2008
Messages
867
I took their factory training class about 5 years ago and have forgotten most of it. I have manuals buried on the NAS, will hunt them down.
 

wa8pyr

Technischer Guru
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Sep 22, 2002
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5,591
Location
Ohio
Does anyone here manage a system with a Zetron Max dispatch console. I am trying to figure out if a .WAV file can be uploaded into the console for 2 tone dispatch tones. we currently have our 2 tone pair being used for our dispatch but are trying to add an additional tone after the 2 tone. How are the different tones for each departments alert tones programmed into this console, are they just created inside the console software itslef or are .WAV/.MP3 files uploaded for each one.
Yes, you can attach a sound file to be played after paging tones are sent, but they're pretty particular as far as file parameters. If I recall correctly it has to be 8kHz, 16-bit format. Also if you're pushing the tone through a P25 radio, the tone frequencies need to be something the radio recognizes or it will sound awful. For example, the normal steady alert tone is 1000 Hz; I had to create a new file using 1006.9 (a standard paging tone frequency), which sounds fine. At only 6.9 Hz higher, no one notices the difference. Ditto the alternating tone alert, although I don't recall what tone frequencies and timing I used for that one.

Also, we had to implement a new paging tone plan when we switched to P25. Some of the agencies used lower-frequency tones which P25 radios did not handle well because they're too close to the lower cutoff of the normal voice frequency range; radios (and P25 pagers) sometimes garbled them. We also wanted to implement an 8-second countywide all-call, so we got two birds with one stone.
 
Last edited:

Radiok352

Member
Joined
May 6, 2021
Messages
15
Do these consoles handle 2 tone paging generation? Or do you have to load it in via .WAV. I haven’t seen anything in their literature that indicates they do 2 tone paging...
 

mdsxfire

Member
Joined
Dec 24, 2005
Messages
944
Location
New Jersey
Do these consoles handle 2 tone paging generation? Or do you have to load it in via .WAV. I haven’t seen anything in their literature that indicates they do 2 tone paging...
This is what our radio tech told me was installed into dispatch when we switched to the county system and all of our agencies use 2 tone for dispatch over it, so I would say yes
 

RBMTS

WA Database Admin
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Apr 28, 2002
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Somewhere out there
Give Zetron a call. They are in Redmond Washington. If you have their Max console, you should still be able to get customer support.
 
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