RSM Emergency Button problems

[Ethanfire]

Hey guys, I've run into a problem I can't solve. I've searched the forums here and on the bat board with no luck.

I have an XTS 5000 functioning perfectly with the exception of the emergency button on the Remote Speaker Mic. We use the RMN 5038A. When I press the emergency (orange) button, it back lights the screen so I know the button is operational. I've tried multiple mics to confirm it IS the portable and of course did the usual, clean the contacts, etc. to no avail.

IT seems like a programming issue but I can't think of anything that would disable that button. From everything I know (which is far from everything), the mic should mimic the button on the radio. I did enable the RSM emergency long press under 'radio wide' just to see if it made a difference, but nope... nadda. :twisted::twisted::twisted:

Thoughts??? Anyone run into this problem??? Any help would be greatly appreciated!

 

[fineshot1]

Hey guys, I've run into a problem I can't solve. I've searched the forums here and on the bat board with no luck.

I have an XTS 5000 functioning perfectly with the exception of the emergency button on the Remote Speaker Mic. We use the RMN 5038A. When I press the emergency (orange) button, it back lights the screen so I know the button is operational. I've tried multiple mics to confirm it IS the portable and of course did the usual, clean the contacts, etc. to no avail.

IT seems like a programming issue but I can't think of anything that would disable that button. From everything I know (which is far from everything), the mic should mimic the button on the radio. I did enable the RSM emergency long press under 'radio wide' just to see if it made a difference, but nope... nadda. :twisted::twisted::twisted:

Thoughts??? Anyone run into this problem??? Any help would be greatly appreciated!

Not sure if this will help you but,

1. Do you have the "Man Down" box checked under the Radio Wide - Emergency Tab?

2. I found this notation below on the web regarding that speaker mic:

Man down Pre-Alert and Post-Alert must be programmed. Emergency activation from the RSM is delayed until programmed Pre-Alert and Post-Alert delays elapse.