Recently got a new computer with Windows 10 and I cannot get Freescan to connect to the scanner. I use a Gigaware serial/USB cable with the Uniden cable which worked fine on my Windows 7 PC. Here is what happens. With everything connected I try to upload programming to scanner and I get this message;
Freescan was unable to detect any available COM ports. Make sure the port is not in use, it is COM15 or less, and that you have USB-com port drivers installed if applicable.
I have checked in device manager multiple times that the drivers for this cable are up to date. So from here I check device manager. Under ports (COM and LPT) it shows USB to serial cable (COM3). If I click on that a window opens that says This device cannot start (Code 10). A device which does not exist was specified.
I am at a loss as to why this USB/Serial cable will not work? It is several years old and my only guess is that it may just not be compatible with Windows 10. If that's the case then it's time to get a new cable but I'd like to exhaust all options with this one first. Thanks for any help.
Freescan was unable to detect any available COM ports. Make sure the port is not in use, it is COM15 or less, and that you have USB-com port drivers installed if applicable.
I have checked in device manager multiple times that the drivers for this cable are up to date. So from here I check device manager. Under ports (COM and LPT) it shows USB to serial cable (COM3). If I click on that a window opens that says This device cannot start (Code 10). A device which does not exist was specified.
I am at a loss as to why this USB/Serial cable will not work? It is several years old and my only guess is that it may just not be compatible with Windows 10. If that's the case then it's time to get a new cable but I'd like to exhaust all options with this one first. Thanks for any help.