Can anyone provide some insight to the licensing process and some advice on radio selection that’s budget friendly.
First step is hiring a frequency coordinator to identify usable frequencies in your area and file the necessary FCC license application. That's going to be a few hundred bucks.
Then you need the tower site. To get 10 miles of range reliably over flat ground, you'll need at least a 75 foot tower. That'll require permitting, a substantial foundation, engineering work, tower erectors, based on location you may need obstruction lighting. If terrain isn't flat, you'll need a substantially higher tower. Figure at least $50K if the neighbors don't fight back.
Then you need the repeaters, duplexer, power, lightning protection, coaxial cable, antenna, installation, alignment, tower monkeys. $15,000 might get you the most basic setup.
Periodic maintenance will be required. Figure a few hundred bucks a year if nothing breaks.
Decent hand held radios are going to cost you around $500 - $600 each.
Ps. We may as a company already have a license but can’t search database due to shutdown it seems.
Won't matter if they do. Repeaters are site licensed and to install a repeater it'll need a specific license for your location.
Been doing this stuff professionally for almost 30 years. If you want some walkie talkies to use around the store, get some FRS or MURS radios. You won't get 5 or 10 miles range, but it'll prevent yelling across the store.
If you want more coverage than that, the economical solutions are:
Find a local radio shop in your area. They'll likely have a radio system that covers the region. They'll charge you for radios and a monthly charge per to access the system. That'll save you money and give you reliable radio coverage and they'll take care of all the licensing, equipment, installation, maintenance, etc.
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Push to talk over cellular service. Use the cell phone network that is already built out. It'll be way cheaper in the long run, and give you better coverage than you'll ever get with your own repeater.