I don't have a SR30C scanner. One thing to try - sometimes the software on the computer is very picky about the baud rate. I just tried several of my Uniden scanners (BCD325P2 and BCD160DN) attached to a Windows 10 computer and the scanners by default, all attached at baud rate of 9600. You can see the rate by right clicking on the COM PORT in Device Manager. Try changing the baud rate and see if that helps - Just a long shot!
Thanks DudleyG, I initially started with the default baud rate of 9600 several weeks ago and then other rates up to 57600. It seems from my limited knowledge that the scanner will work with anything from 9600 to 57600 because the software will look for the baud rate of the COM port and use that. Just for fun, I did just change the baud rate of the COM3 port in device manager to 9600 and try the Uniden software and the Scan75 software with the same (bad) result.
The odd part is that the program PuTTY (at 57600 baud) can talk to the scanner (MDL, VOL, SQL, BAV, etc.), send commands to the scanner (i.e. VOL,5), and change the scanner settings (i.e actually changes the scanner volume); but other programs cannot. None of them (except PuTTY) see a scanner present, or can find a scanner on any COM port.
Thanks for the suggestion. Every bit helps.
Edd