One of the AOR distributors posted this on FaceBook. I upgraded my AR-Alpha and had to run an utility to load firmware files in a certain order after setting the switches. I had to completely remove one of the covers to access the switches. The new utility for the AR-5700D is a lot easier.
Message from AOR to distributors:
Dear Valued Distributors,
We’re pleased to announce the release of the AR5700D Firmware Update Tool *for all users*.
This new utility replaces the previous complex distributor-only software with a simplified version designed for both end-users and distributors.
Why this matters:
Until now, some potential buyers hesitated to purchase the AR5700D because they believed they would need AOR assistance for every new firmware release.
By providing a simple, self-service update tool, we are directly addressing this concern. This improvement is expected to increase customer confidence and boost AR5700D sales.
Key points for you and your customers:
• Simplified workflow: Distributors previously used a more complex update utility. This new version is much easier to use, reducing the risk of errors and making the update process faster.
• For everyone: End-users can now update their AR5700D units directly, and distributors should also use this same tool going forward.
• Technical note: The update procedure still requires a moderate level of technical knowledge and some connection hardware. Our news and instructions say that customers who are not confident are advised to contact their local AOR distributor to perform the update (and they are informed that shipping/servicing charges may apply, dealer has to bill these).
• Downloads & instructions: The updater software (with firmware files baked in) and instructions PDF are available on our Support page:
https://www.aorja.com/support/software.html#ar5700d
What we ask from you
1. Please transition to the new updater tool for all AR5700D servicing.
2. Share this announcement with your AR5700D customers and make the tool visible on your support channels.
3. Highlight to potential buyers that they will no longer be dependent on AOR for every firmware update — this is a strong selling point.
4. Offer update services to customers who prefer distributor assistance.
AR5700D Firmware Update Tool download:
https://www.aorja.com/support/software.html#ar5700d
Thank you for your continued partnership and support.