ARC-PATROL and HP2 Virtual Control

[cfranz73]

Any help getting the HP2 to work with USB / Serial for Arc-Patrol Virtual Control (3.1 bld 3.)
Windows 8.1 and device manager will NEVER update the driver, always shows warning symbol
The ARC-Patrol is very very at documentation and the interface is clunky, so any help would be great for the community.

 

[mikewazowski]

Thread moved to Scanner Programming Software forum.

 

[Triangulum]

I don't know if this is relevant or not, but....

Have you tried to manually install the driver? When you see the warning symbol, right click it, then "browse my computer for driver software" and direct it to the wherever the drivers are.

Even though it may not be related, when I was trying to update the general serial drivers for the 536, I had to manually direct it to install the drivers.

 

[fxdscon]

Any help getting the HP2 to work with USB / Serial for Arc-Patrol Virtual Control (3.1 bld 3.)
Windows 8.1 and device manager will NEVER update the driver, always shows warning symbol
The ARC-Patrol is very very at documentation and the interface is clunky, so any help would be great for the community.

Have you purchased and activated the Extreme Upgrade for your Home Patrol?

.

 

[cfranz73]

Yes, the HP2 extreme has been purchased and added. The Arc-Patrol is fully licensed. And yes the manually install and update has been done. Still nothing.

 

[n2pqq]

Yes, the HP2 extreme has been purchased and added. The Arc-Patrol is fully licensed. And yes the manually install and update has been done. Still nothing.

1) Turn on HP-2 first.
2) it should say usb cable detected
3) select usb mode -- serial port (dc supply)
4) start Arc patrol program
5) click on scanner Hp -------you will find this at the top of the screen
6) click on virtual control----- a new screen should appear showing the hp-2 radio
7) underneath the radio on the left side you will see a small box that says com/usb port
8) click on the down arrow
9) choose the usb port that your radio is connected to.
10) click on start------------your radio should now be working.

***************************************************************************
You must choose the right port in step 9 or your radio will not work.

****************************************************************************

If you are having problem with drivers look here;

http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/

 

[cfranz73]

n2pqq Thanks. The biggest problem I am having is with the Windows 8.1 driver i think, I can not find the exact one needed. I have found 5 and none seem to work.

Uniden | A World Without Wires
Products

 

[n2pqq]

This is where you will find the drivers.

WebHome < HomePatrol < TWiki

 

[n2pqq]

Did you get it to work ?

 

[cfranz73]

n2pqq, sorry no i did not. uniden and arc-patrol can't even get it to work.