ARC433 Error Message

[DotNM]

Has anyone seen this message from the ARC for Radioshack PRO433/528 software? I purchased it from here on the RadioReference website and haven't been able to get it to download from RR.

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ARC433
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FaultCode: SOAP-ENV:Client

FaultString: Operation 'x' is not defined in the WSDL for this service
---------------------------
OK
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Is there any way to fix this? I've verified firewall settings and have uninstalled/reinstalled. I have a premium subscription as I'm a feed provider, and I've tried the evaluation copies of other ARC software versions and it works okay in those - the problem is only in the ARC433 version.

 

[RonnieUSA]

Did You try downloading it from Butel?

System Requirements:
Windows XP/2000/Vista/7
Radioshack PC interface cable 20-047 or 20-546 or the GRECOM USB cable
IMPORTANT: Radioshack cables 20-048 and 20-049 do NOT work with the Pro-433/528/2051
Use other cables at your own risk! Use the ARC433 demo version to verify communication works before purchasing the software! All software sales are final.

RadioShack PRO-433 PRO-528 PRO433 PRO528 Software

 

[DotNM]

Did You try downloading it from Butel?

Hi RonnieUSA,

Yes, I already tried downloading it directly from them but I have the same problem. Oddly, it's only with that version of the software. The other programs for the other scanners have no problems at all.

 

[w2lie]

I'm using BuTel's ARC433 v 1.22.01 and can import from RR with no problems this morning.

 

[Butelsoftware]

Search your system for all (hidden) files called RR_Soap.wsdl and delete them. Start the software and that will force the software to download a new version of that file from RR.

Gommert
Butel Software

 

[DotNM]

I couldn't find a copy of that file anywhere on my system, hidden or not hidden.

 

[DotNM]

I couldn't find a copy of that file anywhere on my system, hidden or not hidden.

I actually found the files and deleted them all then restarted the computer but I have the same problem. I also uninstalled the software, rebooted and reinstalled but am continuing to have the problem.

Here's the info from the faultlog file in the same directory.

---

06-30-2013/12:35:18
Application: 250
Key:31633123
USer: DotNM
PW:[removed for security]
Version:4
<S:Envelope
xmlns:Enc="http://schemas.xmlsoap.org/soap/encoding/"
xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:XS="http://www.w3.org/2001/XMLSchema"
xmlns:XI="http://www.w3.org/2001/XMLSchema-instance"><S:Body><S:Fault S:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" XI:type="S:Fault"><faultcode XI:type="XS:string">SOAP-ENV:Client</faultcode><faultactor XI:type="XS:string"></faultactor><faultstring XI:type="XS:string">Operation 'x' is not defined in the WSDL for this service</faultstring><detail XI:type="XS:string"></detail></S:Fault></S:Body></S:Envelope>

 

[Butelsoftware]

Try re-installing a new copy. Also doublecheck you entered the correct username/password in the RR import window and make sure that ARC433 is allowed full internet access in your firewall or as a test disable the firewall.

Gommert
Butel Software