ARC500 software, cannot load reg codes

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Trying to set up a PRO-197 using Butel ARC500 software that was purchased and am unable to load the assigned personal registration codes. Using a laptop with AVG9 protection, have added Butelsoftware to my accepted internet sites, and have set the computer to allow cookies. Any suggestions? Thanks
 

burner50

The Third Variable
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Welcome to Radioreference.com!

We have a forum dedicated to Radio Programming Software. If you like, I can move this thread there where you will probably receive more information.
 
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