Audio Help?!

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So my local fire department just went to a DMR digital system from there only analog system. It has been up for about two weeks now, and I have been using DSD and SDR Sharp to decode the audio. I have been having some issues not decoding, but hearing dispatch. It sounds like garbage! All the firefighters and units sound great, except for dispatch. (Audio of it) https://instaud.io/1tTQ I'm not getting any errors on DSD or anything, but I'm going to list my settings to see if I need to change something on SDR Sharp.

I always use WFM
Bandwidth of 12.5k
No audio filter of any sort
sample rate of 2.5 (I have played around with all of them, I don't see a difference at all)
I also don't use a Squelch I turned to zero, because I will only hear the decoded audio so it does not matter

(PS: I can literately see the radio tower from my roof where my antenna is so I assume its not a signal strength issue)

Thank you!
 
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