BCD396XT/BCD996XT: BCD396XT won't connect to FreeScan

[Ronaldski]

Try different port(s)?

 

[MURSman]

Try different port(s)?

Different USB ports?

 

[Ronaldski]

Yes.

 

[MURSman]

Yes.

I tried all in the front, and ones in the back that aren't for the keyboard or mouse. Same result each time.

 

[MURSman]

Bump. Should I just get another cable, or try out some other troubleshooting methods?

 

[Brales60]

I have Freescan all set up. The original cable doesn't seem to connect the 996P2 to the laptop. What are your thoughts on this one?

https://www.amazon.com/dp/B00NH11N5A/ref=vp_d_pb_TIER4_cml_lp_B07ZY3F779_pd?_encoding=UTF8&pf_rd_p=06cefaa5-a79e-433d-923a-f4250e24166d&pf_rd_r=XNBV772NK8WH6NC41A78&pd_rd_wg=xhx6i&pd_rd_i=B00NH13S44&pd_rd_w=ak3gc&content-id=amzn1.sym.06cefaa5-a79e-433d-923a-f4250e24166d&pd_rd_r=9f045b08-ca50-4fd2-b067-442434117fcd&th=1

 

[tvengr]

I have Freescan all set up. The original cable doesn't seem to connect the 996P2 to the laptop. What are your thoughts on this one?

Did you install the driver for the 996P2?

 

[Brales60]

Did you install the driver for the 996P2?

I don't think so, because I haven't seen that. Is that the driver?

 

[tvengr]

Yes, that is the driver.

 

[tvengr]

Here are the instructions for installing the driver.

If you are having problems installing the drivers, see the following general instructions (some steps might differ slightly, depending on your specific operating system).

1. Download and unzip the above driver.
2. Plug in the scanner using a USB cable.
3. Right click on the Windows Launch icon (bottom left corner) and select "Device Manager."
4. The device shows up with a yellow triangle.
5. Right click on device and select "Update Driver Software."
6. Select "Browse My Computer for Driver Software."
7. Navigate to the folder where you have unzipped the above driver.

The driver installed and is assigned as: Uniden Serial Port (COMx)
(x) will be replaced with the actual port number.

 

[Brales60]

Here are the instructions for installing the driver.

If you are having problems installing the drivers, see the following general instructions (some steps might differ slightly, depending on your specific operating system).

1. Download and unzip the above driver.
2. Plug in the scanner using a USB cable.
3. Right click on the Windows Launch icon (bottom left corner) and select "Device Manager."
4. The device shows up with a yellow triangle.
5. Right click on device and select "Update Driver Software."
6. Select "Browse My Computer for Driver Software."
7. Navigate to the folder where you have unzipped the above driver.

The driver installed and is assigned as: Uniden Serial Port (COMx)
(x) will be replaced with the actual port number.

Thanks, doing some chores. I give it a shot later. We have company coming over in about an hour.

 

[Brales60]

Here are the instructions for installing the driver.

If you are having problems installing the drivers, see the following general instructions (some steps might differ slightly, depending on your specific operating system).

1. Download and unzip the above driver.
2. Plug in the scanner using a USB cable.
3. Right click on the Windows Launch icon (bottom left corner) and select "Device Manager."
4. The device shows up with a yellow triangle.
5. Right click on device and select "Update Driver Software."
6. Select "Browse My Computer for Driver Software."
7. Navigate to the folder where you have unzipped the above driver.

The driver installed and is assigned as: Uniden Serial Port (COMx)
(x) will be replaced with the actual port number.

No yellow triangle.

 

[Brales60]

OK, it just uploaded the Freescan programming. I'll report back later.