arsonlt
Newbie
Have the 996p2 and have updated the firmware earlier with BC VUP Version 1.10.01.
Everything fine, and when I updated some Quick Keys, everything went to crap!
Here's what happens.
I turn on scanner, and there the uptones showing its connecting to computer (But its really not)
Welcome screen come on
Then Copyright 2015 screen
Then it hangs at that point. No keys work
I can see on control panel that the driver is ok, auto search in BC VUP says its comm 7, but it can't connect to the scanner
I have tried resetting by pressing 2/9 or 2/6 when powering on but nothing is different.
I can only shut it off by disconnecting the power cord.
I have disconnected the power for 4 hours and tried restarting it..same as above.
Is there another way to hard reset this...any button inside?
Any help would be appreciated
Everything fine, and when I updated some Quick Keys, everything went to crap!
Here's what happens.
I turn on scanner, and there the uptones showing its connecting to computer (But its really not)
Welcome screen come on
Then Copyright 2015 screen
Then it hangs at that point. No keys work
I can see on control panel that the driver is ok, auto search in BC VUP says its comm 7, but it can't connect to the scanner
I have tried resetting by pressing 2/9 or 2/6 when powering on but nothing is different.
I can only shut it off by disconnecting the power cord.
I have disconnected the power for 4 hours and tried restarting it..same as above.
Is there another way to hard reset this...any button inside?
Any help would be appreciated