BCT15X: BCT15X Firmware update

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vinnyw

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Jun 27, 2018
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my bct15x has locked up half way through a firmware update ...now my screen is black and blank ... i held the l/o and 6 key together which turns the light on but i cannot get any further each time i try to re-run the firmware update it will not reset to factory settings so basically im left with the scanner lit up but display blank ....any advice please ?
 

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vinnyw

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Jun 27, 2018
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Liverpool
thanks for the reply i have tried that and it wont let me do that all it will allow me to do is press lockout and the number 6 key which gives me that blank lit screen in my photo
 

Blackink

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Nov 30, 2012
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Central Vermont
The 15 and 15X each use different firmware are you sure you did not use the wrong one? Sounds like a trip to Uniden Repair to brought back to life.
If that was indeed the case, the OP should try installing the correct firmware as it is. It just may bring it back to life.
 

buddrousa

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Jan 5, 2003
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Retired 40 Year Firefighter NW Tenn
Update Troubleshooting
Follow these tips to troubleshoot any update problem you encounter: * When prompted, be sure to turn off the scanner, remove the batteries, and hold down both the L/O and 6 buttons while plugging in the AC adapter. The backlight should come on and remain on until the end of the update.

  • If an error occurs during the update, simply repeat all steps, including removing power, holding down L/O and 6, and plugging in AC power. Even if the backlight is already on, you need to repeat this step if you restart the update.
  • Almost all update error messages or faults that result in the scanner powering up with a blank display the the backlight onafter the update are caused by:
    • Incorrect COM port selection: Be sure you have selected the COM port that the scanner is plugged into.
    • COM port software conflicts: No other software can be running that uses the COM port. Be sure to close any running scanner control software. Also, if you have ever used a PDA with this PC, there is probably synchronization software running all the time that takes over the COM port. You can usually stop that software by right-clicking on its icon in the lower right side of your PC screen, then selecting "Quit" or "Exit."

      If your PC does not have a COM port, you can use a USB-->RS232 adapter. Uniden sells such an adapter specifically for this scanner (Model USB-1). Or, you can use many other adapters that are available at computer retailers. Note that some adapters do not work, or require updated drivers. Uniden only supports the USB-1.
    • Interruption during the update.
  • For all of the above conditions, you can restore normal scanner operation only by successfully applying the update. Restart the update from the beginning and ensure that you've followed all steps correctly.
 
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