this is not intended to be a flame threat, or accusatory in any way. I'm just wondering what the beta testing process was like for the 536HP. It seems there are more than a number of relatively noticeable issues that should have/could have been caught with even lackluster testing. Were those who were given test units asleep at the wheel or did manufacturing issues come into play after the test units?
Worth a thought, good learning experience for Uniden and also us early adopters who are really the ones it's causing headaches for.
BigEvil, we are the Beta Testers. At least I feel that we are. We are the early adopters of these units and we are finding all of the issues that need to be address and corrected. There are many electronic products during the initial release that contain bugs, problems and issues that will only come to light after it's released to the market. Most companies just have a few beta testers, but once it's released to the resellers, the first end users become the much larger test group. Some products only have a few problems, while others have many.
Maybe Uniden should have given a few hundred of the new scanners to an agency much like Motorola and other radio manufactures do to test the overall operation. But, even that won't be able to find all of the inherent problems that will exist.
That is one reason why when a new radio system goes live on the air, the technicians who helped set it up are on standby 24/7. There are always issues that will need to be corrected, whether it's a $600 scanner or a $20 million dollar radio system.
Uniden will make this right and they will correct the software bugs and hardware issues. I guarantee they want their "flagship" scanners to be the best in the marketplace and they will make that happen, just give them some time to correct the issues.
Like everyone else, I too want my new scanners to perform better than any other scanner I have ever owned. That is what we paid for!