Brand new WS198 Won't power up after DSP update

[rebeltraders]

Got home with the new 1098, connected to computer, it identified the firmware needed updating. It appeared to be doing its thing then an error message came up and said it lost communication with the unit. Said to unplug USB cable and then try again.

Problem is that I can't get it to turn on any more. Is there a master reset sequence somewhere?

 

[n2pqq]

Got home with the new 1098, connected to computer, it identified the firmware needed updating. It appeared to be doing its thing then an error message came up and said it lost communication with the unit. Said to unplug USB cable and then try again.

Problem is that I can't get it to turn on any more. Is there a master reset sequence somewhere?

Try detaching the face plate when you get this error reattach and see what happens.

 

[AA6IO]

Have had similar problem on a TRX-2. Try detaching face plate AND unplug scanner from power source for about 30 sec. Then plug back in and reattach face plate. That should work.