BCD536HP: DMR upgrade purchase problem

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Tim-B

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Nov 17, 2016
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Lafayette, LA
When entering my scanner's serial number at the myuniden.com website to purchase a DMR upgrade key it tells me to enter the 9 digit serial number. If I enter 9 digits it says to hit the back button and only put in 8 digits. If I only put in 8 digits it says to hit the back button and enter the full 9 digits. And we round and round. Who's on first? How do I get past this and get it to accept the serial number?
 

jonwienke

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You must enter everything, including the dashes.
 

UPMan

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What specifically are you entering?

(Note that both of the replies above relate to entering the key and are not what you asked.)
 

Tim-B

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Nov 17, 2016
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Location
Lafayette, LA
Yep, I actually had to take the dash out. I went back and deleted my registration and re-registered without the dash then I went to the screen where you enter the ESN and it took it. When I saw that my 436's serial number did not have the dash in it when I clicked on "my scanners" I went back and took the dash out of the 536 and it worked.
 
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