TRX-1: ez-scan software error message

[kd2c]

Just received this error message "Fixed row count must be less than row count"

Any fixes for this?

 

[lebrunmn]

Could you give us a bit more info--there are a few versions of EZ Scan, based on your scanner model...

 

[kd2c]

I'm using the Whistler TRX-1, Version 3.45 of the EZ-Scan software. I get the message immediately following a new library download.

 

[lebrunmn]

Thanks for that amplifying info... I've been trying it with my TRX-x version EZ scan, but cannot recreate the error. I'm hoping that someone will chime in with something more. There was a thread about this same error from 2019, but it was closed without a single reply:

"Fixed row count must be less than row count"

I now get this when opening EZ Scan. What does it mean? (Time to reinstall?) W

forums.radioreference.com

Interestingly, the OP was also a ham: WB0BAV. Maybe you could try to message him to see what he did to correct the issue. He seemed to indicate that he was going to reload the software.

Wish I had more for you. Good luck!

 

[kd2c]

Thanks for the quick reply, I'll try to contact WB0BAV. Thanks again!

 

[TAbirdman]

Close EZscan. Go to your document folder on your PC and find the TRX-1 folder. Open it and delete the DB and LDB folders.
Open EZscan and then do a library update.

See if that works

 

[kd2c]

That did the trick! All is back to normal, thanks for your suggestion! Much appreciated!

Dave
KD2C

 

[TAbirdman]

You're welcome. Glad it worked