Feed goes down same time every night

[KD0TAZ]

The only thing I can think of is to assign each wired device it's own IP address that is outside of the DHCP pool. (My DHCP pool is .100 to .200 and all my wired devices have fixed ip below .100

For my wireless devices that stay in the house, I have reserved IP addresses though my router so they always get assigned the same IP address and it is tied to the devices MAC address.

I also have my DNS settings in the router set to use Google 8.8.8.8 and 208.67.222.222 instead of the DNS of my ISP.

I found most of this out when I added my NEST Thermostat and it would drop off the network for no reason at odd times and I could never figure out the exact cause, but these changes have kept it on line.

I guess you missed this on the last page..

I am also on audio3.radioreference.com.... I wonder if squadman and Chronic's feeds are also based on that server..

Yeah my streamer runs on an XP box (wiped and fresh installed specifically for this purpose), so updates/antivirus are also disabled, and I know there is no crapware/spyware/etc interfering because this machine is not used for anything else.

I have a 50/10Mbps fiber connection and an advanced network at my house.. It's a domain with its own DNS/Active Directory server, hardware firewall (pfSense on a Firebox), static IPs on everything except wifi devices - and they are pseudostatic (the DHCP server assigns pre-determined static IPs to each device based on their MACs) just to avoid issues when using them on other wifi networks. The only things that use the actual DHCP pool are like visiting family and friends and customer computers.

Our ISP runs fiber to the house (like FiOS), and there is no "modem" in a classic sense. It is straight Ethernet from the ONT on the side of the house right into the firewall.

I really hope someone who deals with the backend is checking in on this topic..

 

[squadman]

Both my feeds are on audio3.radioreference.com. Early Wednesday and Thursday morning I had emails saying my 1 feed was offline, rebooted computer and it was back online, this morning I had NO email and feed has been online now for over 24 hours.

This is getting frustrating to have to reboot my computer to get my 1 feed back online while my other feed has no issues.

 

[flythunderbird]

OK, here's what I've seen over the past couple of days ...

On February 26th, RadioFeed shows that the feed was disconnected at 12:35:09am and reconnected 10 seconds later. PingPlotter shows a 100% drop at 12:35:08am for one second on a networklayer.com hop, but it also shows 100% 1-second drops on other hops at other times with apparently no problems?

At 9:57:01am, RadioFeed shows another feed disconnection, with three networklayer.com hops showing 100% packet loss for 1 second. The feed reconnected 13 seconds later - but again, it shows 100% 1-second packet losses on other hops at other times with no disconnects. This was repeated at 9:59:57am.

On the 27th, RadioFeed logged a feed disconnect at 11:58:46am. One of the networklayer.com hops showed another 100% packet loss for one second at that time. The feed reconnected ten seconds later. Again, PingPlotter shows 100% 1-second packet loss on other hops at other times with no disconnects.

Another disconnect occurred at 12:00:47pm on 174.37.110.68, 174.37.110.68-static.reverse.softlayer.com - this is audio3.radioreference.com. The 100% packet loss occurred for two seconds, and the feed reconnected ten seconds later. No other hops saw packet loss at that time. Again, PingPlotter shows 100% 1-second packet loss on other hops at other times with no disconnects.

Another feed disconnect occurred at 12:06:03pm, with a 100% packet loss for one second on a networklayer.com hop. The feed reconnected ten seconds later. No other hops saw packet loss at that time. Again, PingPlotter shows 100% 1-second packet loss on other hops at other times with no disconnects.

It should also be noted that I'm seeing packet loss problems with my ISP's hops, but the packet loss problems have not occurred (so far) at the times of feed disconnection shown in the RadioFeed log. My connection here in the house has been great; the modem has not gone down or rebooted, and its log has been clean, and the router has performed properly.

Not sure what to make of this, other than networklayer.com has some sort of problem?

I have not had to reboot my feed PC to get reconnection.

According to my research, networklayer.com is owned by softlayer.com, which is apparently the host for the incoming audio servers(Gordon or someone, please correct me if I'm wrong).

 

[KD0TAZ]

I have had only one "involuntary" disconnect episode all week so far (it went down Tuesday because I was upgrading my firewall software).. Yesterday morning.

02/27/15  04:20:02 - Source Client - RadioReference Timeout
02/27/15  04:20:02 - Source Client Disconnected
02/27/15  04:20:12 - Source Client Started To Connect To A RadioReference Server
02/27/15  04:20:33 - Source Client Unable To Connect To A RadioReference Server
02/27/15  04:20:43 - Source Client Started To Connect To A RadioReference Server
02/27/15  04:21:04 - Source Client Unable To Connect To A RadioReference Server
02/27/15  04:21:14 - Source Client Started To Connect To A RadioReference Server
02/27/15  04:21:23 - Source Client Connected To A RadioReference Server

Unfortunately the computer that was running PingPlotter decided to do updates and reboot that morning, so I don't have any log from it.

 

[flythunderbird]

More weirdness ...

I noticed while surfing this morning that my connection was acting really slow, so I ran a speed test on it. Download speed was normal (50 Mbps), but Speedtest.net showed an upload speed of 0.04 Mbps, when it should be 5 Mbps. PingPlotter was fired up, and there were all kinds of intermittent packet losses across all hops, even the ones on my ISP, but then ALL of the packet losses across ALL hops suddenly cleared up at 11:45am.

I logged into my streaming PC and sure enough, it showed disconnections - 12 disconnections in 45 minutes. It was showing another 100% 1-second packet loss on a networklayer.com hop again at 11:43:56 AND a 100% 2-second packet loss at audio3.radioreference.com at the same time, which correspond with a connection drop in the RadioFeed log.

Now here's the REALLY weird thing: for the last disconnect in the RadioFeed log, which was at 11:45:41am, PingPlotter shows NO packet loss ANYWHERE along the route. None! But the feed still dropped. As before, the modem log is clean.



Edit: now I'm seeing packet losses across all hops again, and have had one disconnect.

 

[GordonE]

In order to help dispel the theory about the problem being with audio3, if you've already posted in this thread I'll move your feed to one of the other two audio servers if you wish. Note though that all three servers are identical to each other and are hosted in the same data center.

If you would like your feed moved, submit a helpdesk ticket by going to https://broadcastify.zendesk.com/anonymous_requests/new, in the ticket, state that the ticket is in reference to this thread, include your username, and state that the ticket should be routed to me (in case I don't get to it first). If you provide more than one feed state which feed or feeds you would like moved over.

 

[flythunderbird]

Gordon, thank you very much! One more thing I can mark off the list.

 

[ack4084]

Squadman I seen you had posted in the thread regarding the Zello feeds. I'm from Pine Grove in Schuylkill and was hoping you could help me out or maybe even come up one day and help me out with my set up.

 

[flythunderbird]

OK, I saw something today that has me confused.

The RadioFeed log showed the following:

03/11/15  14:36:54 - Source Client - Broadcastify Timeout
03/11/15  14:36:54 - Source Client Disconnected
03/11/15  14:37:04 - Source Client Connected To A Broadcastify Server

I checked PingPlotter for packet loss within +/- 60 seconds of that timestamp. PingPlotter shows no packet loss, and latency is anywhere from 9 milliseconds to 57 milliseconds at that point in time.

I checked the modem log to see if the modem lost its connection or if some other error occurred. The modem has been up for over a month without a reboot. The log was clean; it contained no messages anywhere close to that timestamp.

I checked the status of the Ethernet connection on the streaming PC. 58 days have gone by since the Ethernet connection was last initiated. As previously noted, my streaming PC has a static IP address; the antivirus is turned off, the Windows Firewall is turned off, and the Windows Update functionality is turned off. In other words, I'm not seeing a reason for the dropped connection (am I missing something somewhere?).

The modem is a Motorola SB6120, and the router is a Linksys AC1600. The streaming PC is connected directly to the router, bypassing my HP ProCurve 24-port switch; I wanted to eliminate the switch as a possible point of failure.

I have seen spells in PingPlotter where there was packet loss and in the midst of it, the connection was dropped - but packet loss was typically within a second or two of the connection drop timestamp noted in the RadioFeed log, so I thought it had something to do with the packet loss going on at those times. Not this time, however - and maybe not in previous times?

This has me confused. You'd think that SOMETHING would show up SOMEWHERE.

I am considering building another PC for streaming just to eliminate the current streaming PC as the point of failure.

I'd like to note that I'm not pointing fingers at anyone or anything for these drops.

Does anyone have any ideas? What am I missing here?

 

[squadman]

Squadman I seen you had posted in the thread regarding the Zello feeds. I'm from Pine Grove in Schuylkill and was hoping you could help me out or maybe even come up one day and help me out with my set up.

I was messing around with Zello, but wasn't able to keep the feed up for any length of time and couldn't get the settings correct and gave up on Zello.