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Firmware R31 Removed

aglowgibbon

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May 27, 2016
Messages
62
Location
Canton, Texas
Anyone know why firmware R31 was removed from MOL? I haven't seen anything put out by MSI about using it or issues. CPS R31 is still there, but the latest firmware I see is R30.04
 

aglowgibbon

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May 27, 2016
Messages
62
Location
Canton, Texas
MTN-0149A-23 says that APX radios may experience boot looping running this latest bug laden firmware. If a subscriber experiences this, the radio must be sent to the depot referencing the MTN. The fix is F/W 32 which should be out by 1/4/2024. So that is why it was yanked.
Is there any way to lookup an MTN? I just now subscribed to the emails, but I don't see a way to look them up retroactively.
 

DMS11B

Closet Nerd
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Joined
Jul 28, 2018
Messages
63
Location
Cali
Anyone know why firmware R31 was removed from MOL? I haven't seen anything put out by MSI about using it or issues. CPS R31 is still there, but the latest firmware I see is R30.04
Moto has deemed the 31.00 and 31.02 failures due to bricking and boot cycling some radios. Supposedly Jan 4th they will release an "update".
 

PACNWDude

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Oct 15, 2012
Messages
1,401
I remember a time when firmware would be extensively tested before sending it out to the customer base. These days they just let US do the beta testing.

:cautious:
So true, we are doing the test work for sure, every release and update.

Trbo is even worse than P25 too....can't use the Hex letter "F" in the Radio ID and the radio sends Hex ID's instead of decimal (have to flip them in Provisioning Manager for aliasing to be correct). Run a combined P25 Phase I/II network with many Trbo sites tied in as well.

I consider myself lucky, as none of our recently purchased P25 gear has a need for CPS 31. Newest APX6000/8000XE radios still used CPS 30.
 

aglowgibbon

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May 27, 2016
Messages
62
Location
Canton, Texas
But but every f&$&&&stick NAS toucher needs the latest firmware in their radio!🤣
Only reason I updated to R31 was for the improvements to the XVE 500 and the conventional PTT. I actually use it in a work setting to monitor a P25 amateur repeater used for ARES/RACES. It helps me to know when I'm in range or not of the repeater.
 

PACNWDude

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Joined
Oct 15, 2012
Messages
1,401
A little bummed today, asI found out a co-worker that was working on new APX6000XE radios used APX CPS version 31 to program about a hundred new radios for issue after the new year. Even mentioned that we had no need to go from V30 to v31......yet he did so anyway. Will be logging in to check for an update once back in the office....hopefully Motorola is on this quickly, but the radios are at least still under warranty. But, if one fails, it could still be a hassle.
 

redbeard

OH, PA, WV Regional Admin
Database Admin
Joined
Feb 5, 2003
Messages
1,354
Location
BEE00.348-3.1
A little bummed today, asI found out a co-worker that was working on new APX6000XE radios used APX CPS version 31 to program about a hundred new radios for issue after the new year. Even mentioned that we had no need to go from V30 to v31......yet he did so anyway. Will be logging in to check for an update once back in the office....hopefully Motorola is on this quickly, but the radios are at least still under warranty. But, if one fails, it could still be a hassle.
CPS isn't the problem, the firmware is.
 

aglowgibbon

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May 27, 2016
Messages
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Location
Canton, Texas
Update put out today to tell us it will be another two weeks for the new firmware to drop. Unreal.
It's super frustrating, especially for agencies that keep their firmware up-to-date. It doesn't really make sense anymore to update to the latest unless theirs a fix or feature you absolutely have to have. I could only imagine going into a call, turning on my radio, and it won't boot.
 

Nilsog

Member
Joined
Oct 3, 2022
Messages
12
It absolutely is. I wouldn't have ever bothered updating mine, but I was having an issue with QCII settings and also had the bug that prevented the intelligent lighting from working. Three days after I updated, the MTN came out. Now I don't dare turn the thing on, and they can't release a patched firmware for 3+ weeks from the first notification? I can't imagine the nightmare this must be for agencies that have hundreds or thousands of these radios in service.
 

Echo4Thirty

Active Member
Premium Subscriber
Joined
Oct 6, 2021
Messages
812
Location
Spring,TX
The new firmware appears to have been delayed until 1/17/24

our current vetted version is 28.31 and will stay that way except for the few radios that got updated to 30/31... unfortunatly they will become guinea pigs for fw 32 upon release.
 
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