freescan wont let me connect!

[kanes1815]

can't connect to radio reference through freescan says check account, internet connection and user name & pw - all are good!! HELP! my scanner: bcd996p2

 

[tvengr]

Can you read your scanner with FreeSCAN?

 

[kanes1815]

yes I can do everything (pic 1) except when i go to get freqs from RR (pic 2) either trunked or conventional or anything doesn't matter, i will get the message in pic 3

 

[kanes1815]

aaaand it turns out as i checked my account status as it asked, i paid premium membership TWICE in error!!!

 

[KevinC]

I don't use Freescan, but it looks like you're trying to login using an email address. I'd think you'd need to use your RR username.

 

[hiegtx]

aaaand it turns out as i checked my account status as it asked, i paid premium membership TWICE in error!!!

I don't use Freescan, but it looks like you're trying to login using an email address. I'd think you'd need to use your RR username.

I see the same thing as Kevin:


You use your RR user name, kanes1815, along with your password, not an email address.

 

[kanes1815]

damn weed....

thank you both! sometimes you need another pair of eyes lol see pic 4 and success, thanks again!!

 

[KevinC]

damn weed....

thank you both! sometimes you need another pair of eyes lol see pic 4 and success, thanks again!!

You're welcome.

 

[upstatesc]

Just to revisit this topic I'm having the same issue. I can't get FreeScan to connect to RR at all. I've verified the username & password I'm entering are both correct, but I get the same issues listed above. Is this just totally broken, or am I doing something wrong?

 

[doctordialtone]

Is this just totally broken, or am I doing something wrong?

You're doing something wrong.

Who's your Internet provider?

 

[upstatesc]

I figured it out after reading some more threads. I was using the newer 2.19 version which apparently doesn't import conventional systems. I downloaded the older beta version and it works fine.