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G5 Tone Alert Issue

bnb911

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All, my apologies if I have overlooked this specific answer somewhere, but I'm having an issue programming the Unication G5 pager. The trunked system is loaded into the profile, tones are set up, it alerts appropriately.....however I want to set it to ONLY open when the specific station tones are received. Currently it is monitoring all traffic and I want to be able to set a zone where it does not do that. I believed it was set correctly as the help guide states in the subgroup feature, it should only open the speaker when it receives the tones.....so I'm not sure what I have set wrong. I'm attaching screenshots of the current settings....perhaps someone can point me in the right direction?


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hazrat8990

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Open the Sub Group Setting box that's at the bottom of your screenshot. Once you have it open, click on the group(s) you want to set up, and enable them. In order for the pager to stay silent, the alternatives box needs to be unchecked.
Screenshot 2025-11-09 235018.png

Screenshot 2025-11-09 235224.png
 

bnb911

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Open the Sub Group Setting box that's at the bottom of your screenshot. Once you have it open, click on the group(s) you want to set up, and enable them. In order for the pager to stay silent, the alternatives box needs to be unchecked.

So the sub group whose tones are to activate was already selected, I checked Alternatives setting and it was already unchecked....guess it's something else I'm missing?

I did see something that may make a difference, under the Trunking System Settings I saw somewhere (if I read it correctly) that you need to make sure the Alert Mode for the talk group isn't set to "None"......mine WAS but I changed it to "Tone & Vibe", rewrote to the pager, and still having the same issue.........

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hazrat8990

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They all need to be set to tone in order to be heard.
 

bnb911

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They all need to be set to tone in order to be heard.
So even though tones are only activated on Fire/EMS Dispatch, the other talk groups should be set to tone as well? (Tones currently alert on Fire/EMS Dispatch as the pager stands now)

Once that's corrected should that stop it from monitoring the traffic on dispatch until the selected subgroup's tones are set off?
 

hazrat8990

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So even though tones are only activated on Fire/EMS Dispatch, the other talk groups should be set to tone as well? (Tones currently alert on Fire/EMS Dispatch as the pager stands now)
That is correct. I know it sounds weird, but the pager will only pass audio if the alert mode is set to "tone". The alert tone needs to be set to "none" for the other TG's, or they will never pass audio.

The TG that receives the actual tones from dispatch needs to be set to "tone" and "default tone", or one of the ones from the drop down menu. The sub group will need to have one of the alert tones assigned to it as well.
 
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