- Joined
- Jun 30, 2020
- Messages
- 1,883
Hey Joe, your "slip" is showing! Is someone named Jon joining to enterprise? Maybe I missed a post or two. Well having one more tech on board certainly can't hurt matters, as long as those hardware updates are being paid for by Uniden of course, and not the consumer. And as long as they do not void the consumer warranty.
Additionally, as long as he can keep up with the amount of stuff that is likely to come his way from scanners currently under warranty from past, present and future inventories which are not part of the newest "improved" batches expected to coming off production at some point.
What may be needed might be a "Jon" type person heading up a centralized team of trained specialists to handle just those matters which seem to come under his purview.
And while that we be a great step forward, folks are still going to be leery about making a $700 USD purchase at this time knowing that there is a chance that one's investment is going to take a month or two to come to the proper fruition while awaiting said repairs/modifications.
But of course, this is all hypothesis at this point. Or is it?
Uniden has stated (and I posted in another thread) that warranty will be on a case-by-case basis. I believe there are many people who would be willing to do the mod in a quality workman like manner - perhaps at a lower cost then the repair shop. Now I cannot officially endorse Jon, but I have heard he does quality work and I've seen pics of his work. It's not perfect (sorry Jon) but it is very high quality. And yes, I have seen rework that is indistinguishable from factory. That, BTW, is from someone who used to do that 8 hours/day 5 days/week.
No, Jon is not joining the team (as far as I know), but I bet he could perform many of the involved mods based on the mods he is already performing.
Keep in mind the vast majority of scanners have no issues. All we are doing is driving down the percentages of those that will develop them. There will always be a certain percentage of units that may develop an issue of some type. QC can only do so much, and part failures are always possible (and if any scanner manufacturer tells you otherwise, run).