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Help! Programming XPR5550E

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jonasarends

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Hello,

I purchased a MOTOTRBO xpr5550e and a new front programming cable. CPS gives me a 1687 code and when I plug the cable into the radio it recognizes an impress accessory but when I plug into the PC it says the usb device is not recognized. Giving me a fault in device manager that says “device descriptor request failed”.
 

K2NEC

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Is it an OEM cable? And is it an XTL cable or an XPR cable? I found that the XTL one didn't work with my XPR but my XPR one worked with my XTL and XPR
 

jonasarends

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Is it an OEM cable? And is it an XTL cable or an XPR cable? I found that the XTL one didn't work with my XPR but my XPR one worked with my XTL and XPR
Purchased from a radio supply store. I will inquire. Also I should note it’s on windows 10.
 

K2NEC

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I've programmed both XTLs and XPRs on windows 10 with no problems
 

clbsquared

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Open CPS on your computer. Plug the cable into the computer first, then connect to the radio and turn the radio on. Wait for the “new network detected” prompt on your computer.
 

jonasarends

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Open CPS on your computer. Plug the cable into the computer first, then connect to the radio and turn the radio on. Wait for the “new network detected” prompt on your computer.
Thanks, tried this along with multiple other scenarios and achieved the same result. I’m not sure what to think.
 
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