HP-2: HP-2 loses usb comm with Arc Patrol randomly

Status
Not open for further replies.

n7tcf

Member
Premium Subscriber
Joined
Sep 26, 2014
Messages
2
Location
Golden Valley, Arizona USA
I'm using Arc Patrol to log the HP-2. Arc Patrol loses communication with the HP-2 at random.

Arc Patrol will display its default information screen and quits logging. Arc Patrol logs the comm loss like it was a scanner hit. The HP-2 continues scanning and Windows Device Manager show the comm port is still active.

To restore comm, I close Virtual Control, unplug/plug-in the usb cable, select Serial on HP-2 and reopen Virtual Control. If these step are not done in order, Arc Patrol will not see the comm port.

I am not sure whether this is an Arc Patrol, HP-2 or usb problem.

I have used different usb ports, all behave the same, as do powered usb hubs. The OS is Windows 7 Home on a Duo-core 2.2GHz with 4 gigs memory.

Meanwhile the 396T logs with Freescan day and night with very few problems (same machine.)

This is my first post to RR, please move to proper thread if this is mis-posted.
 
Status
Not open for further replies.
Top