Hytera HM782 error: "Model settings does not match"

[Scannerham62]

Hey guys,

I acquired a HM782 VHF with GPS & BT. Radio works OK however when I try to read the radio I get the error" "Model settings does not match".

CPS is V9.02.04.003.iM.NA2 running on Windows 7.
Firmware is A1.5.04.006
Last programmed date was 12/14/2022. I don't have access to the computer it was programmed on.
I do have some License keys and DMR terminal batch upgrade files that came on the USB stick that I got with the radio.
I don't think those files will help however I am new to Hytera programming. (been doing Mototrbo for years!).

I tried running the CPS as an administrator, same problem.

How new, (or old), is that Firmware? I think the CPS is the latest. I believe when Hytera firmware & CPS don't match up you get that error.

I welcome any ideas, help, comments, questions, etc. Hopefully I haven't left out any pertinent information.

73, ScannerHam62

 

[Scannerham62]

OK. I think I figured it out but correct me if I'm wrong or have more to offer.

I need the new H SERIES CPS.

V2.0.01.004 or V2.0.01.006 or V2.0.01.009 depending on my firmware level.

 

[Scannerham62]

BTW my post above was not asking for software, just verifying why I was getting an error code, (wrong CPS).

 

[Scannerham62]

OK, I got it working with the H series CPS.

Now I need to figure out how to get the 12.5 channel bandwidth unlocked to 25 KHz!!!!

 

[Scannerham62]

Finally got the 12.5 channel unlocked.

This was a learning process!!!!!

 

[xjrjackblack]

Finally got the 12.5 channel unlocked.

This was a learning process!!!!!

Can you share how did you do that?

 

[Scannerham62]

Previously I was running Windows 10 on my main computer and even tried a Windows 7 computer. Neither of those worked to clear the 12.5 only checkmark with numerous attempts.


Then I used my laptop, (Windows 10).
I extracted and installed the Registersuperlicense.exe in the C:\ and then installed the CPS with the latest version. My radio was already upgraded to the latest firmware.
I read the radio and Voila!! It worked. I changed all my ham frequencies to 25 KHZ, saved the file and wrote it back to the radio. This time when I got done the CPS said something like, "12.5 channel settings have been changed" - "save the setting?" YES / NO. Of course I said YES.

It is extremely important to ensure you have full administrator rights on you computer. You must run everything associated with the upgrades and licenses with FULL ADMINISTRATOR RIGHTS!!

 

[radioopperator]

Remember older firmware has more options then the new stuff! They removed stuff due to the Motorola Law suite. Upgrading Firmware isn't always your friend!
I'M surprised that Version 9.02 CPS will read and write 1.5 firmware it use to not work with the beginning of 9.0. cps