I am in a pickle

[rhodester]

Firefox for me also.And in the settings you can set zoom for text only.Chrome is Google.Divorce Google.

 

[trentbob]

Sorry for not answering everybody last night. I crashed. I abandoned Chrome as they do not include accessibility extensions for visual impairment, they come extra. I used to use Firefox and I was considering using Edge. I'm back with Samsung internet because they have excellent visual impairment options included.. I worked on cookies. I just methodically went through everything again.

I have not done a malware scan yet this morning because I was logged in. I am going to see how this holds and go from there. I will certainly keep people posted.

 

[trentbob]

Well here's an update, I knew it was too good to be true. I am being prompted again for a login on the forums and broadcastify each time I go on now. The problem remains.

I will email Lindsey again in a little while. I'm pretty disgusted right now because it was working briefly.

 

[CrowsSDR]

Another idea would be to try using a totally different device, a family members phone, etc.

If that works, you know for sure that it's some software or application on your particular device that's hanging you up.

 

[trentbob]

Another idea would be to try using a totally different device, a family members phone, etc.

If that works, you know for sure that it's some software or application on your particular device that's hanging you up.

That's a good idea..

Visual impairment is just part of a big picture of a serious illness I'm dealing with right now which is actually improving with treatment but for a while I went to the hospital and was bedridden, my laptop is not operational right now, I was too sick to deal with it, with my eyes I'm not in a position to get it cranked up again. I have very little family available and won't see anyone for a few days at least. They shop for me.

I'm racking my brain to see if anything happened when this problem happened to my phone. Sometimes an update can screw things up but no update.

I'm going to write an email now to support who asked me this morning to go into my ticket and explain what the problem is. When I use the link to sign in to my ticket it would not accept my email or password that I use now, both updated, to sign into RR.

I may be able to use a neighbor's phone, I don't know what browser they use, it would have to be Samsung as they are the only ones that have excellent accessibility options for the visually impaired, but thank you for that good idea.

 

[KevinC]

See if you have a setting like the below, if so disable it...

 

[garys]

I think I asked, but I'll ask again. What Operating System are you using?

 

[trentbob]

I think I asked, but I'll ask again. What Operating System are you using?

Android 13

 

[garys]

I use Brave, which is based on Chrome and find that some websites will log me off even if all I do is refresh the page. I think it's related to Brave's shields, but might be just a Chrome problem.

Just a thought.

Android 13

 

[trentbob]

See if you have a setting like the below, if so disable it...

View attachment 192610

Okay I found it and it is switched Off.. thanks.. each time I leave radio reference to go checking for something on my phone, to get back on RR I have to log in again, it is a tedious process using a magnifying glass and just takes time.

Thanks for the suggestion..

 

[trentbob]

Okay guys I'm going to take a break, getting real blurry, my status is that I've been asked by support to log into my ticket to give information on my problem however support will not accept my valid email and username that gets me on RR.

My next step will be to email support again and ask them what do I do and give them all the details again, that might be Lindsay who reads that I don't know but maybe he can update my ticket with the proper information.

I really don't feel this is on my end and it was working this morning for a little while.

I'm taking a walk before we lose the light. I really appreciate everybody's support and suggestions. To say that I am frustrated is an understatement, now I'm just getting disappointed.

 

[KevinC]

Here's my suggestion...Stop worrying about this and concentrate on your health. Radio Reference will be here when you are well enough to address this without it stressing you out.

 

[trentbob]

Here's my suggestion...Stop worrying about this and concentrate on your health. Radio Reference will be here when you are well enough to address this without it stressing you out.

That is very sage advice. I am obviously not revealing the nature of my Illness but let's just say, I'm not going to recover.

Believe it or not, that reality, is no longer a source of stress, things go in stages.

Radio reference has been a great source of entertainment and company for me.

Now that I am losing vision, this kind of issue makes me more determined to fix it.

I will write another email to support, explaining the issue which is pretty cut and dry at this point, I will explain that I cannot read my ticket to see progress or contribute to it because I'm unable to log into it using my real username and password. It won't accept it.

I think the problem can be fixed because it was fixed this morning and it wasn't anything I did.

It just didn't hold.

 

[KevinC]

At this point I’d put good money on this is not a RR issue since no one else is reporting it. I can close tabs, close browsers and reboot my computer and phone and never have to log in again.

Good luck.

 

[w2wml]

At this point I’d put good money on this is not a RR issue since no one else is reporting it. I can close tabs, close browsers and reboot my computer and phone and never have to log in again.

agreed...

 

[trentbob]

Well I wrote to support, Lindsay wrote back and said he updated my ticket that I couldn't sign into but was not sure it was an issue they could fix as it looks like it's on my end.

This morning I was logged in both on the Forum and broadcastify.. it seems to be holding but time will tell.

It was nothing I did, I checked a lot of things at the good suggestion of the members here but I didn't make any changes.

I have lost my notification system that I depend on to navigate radio reference. I'm not going to deal with that today, it will not let me log into my account even though I am already logged in.

Hopefully I'll be able to get that back and up and running.

Everything happens for a reason and maybe these problems that just popped up out of the blue for a reason, who knows.

Thank you all for your suggestions and support, very much appreciated!

I'll take a break for a while and then start working on the notification system that is so crucial. If the login doesn't hold then I don't know how much it matters without my notification system. C'est la vie..

Thanks again everybody!

 

[kc2asb]

Glad to hear it, Bob! You don't need this aggravation. Be well.

 

[JDKelley]

Just to weigh in on the browser issue - I log in to RR in whatever browser I happen to be using without incident, have since I signed up. What browsers?
- Firefox;
- Chrome;
- Dissenter; and
- AVG Secure Browser.

I generally have all four logged in, and haven't had an incident yet. I've probably used other browsers as well (I have probably a dozen or so on my machine.) All running under Win10-64b, updated through EOL. (No, I don't plan on using Win11. I don't care for it - I tried. I really tried to like it. But I'm someone who thinks that they hit their peak with Win2000 - as far as 64-bit machines, I installed a copy of WinNT4.0 onto a DEC Alpha around 1992, and that was a 64-bit machine. So they didn't need to keep updating everything - "new" is not always "improved." "Change for its own sake is not always a good thing." -JFK)

 

[trentbob]

Just to weigh in on the browser issue - I log in to RR in whatever browser I happen to be using without incident, have since I signed up. What browsers?
- Firefox;
- Chrome;
- Dissenter; and
- AVG Secure Browser.

I generally have all four logged in, and haven't had an incident yet. I've probably used other browsers as well (I have probably a dozen or so on my machine.) All running under Win10-64b, updated through EOL. (No, I don't plan on using Win11. I don't care for it - I tried. I really tried to like it. But I'm someone who thinks that they hit their peak with Win2000 - as far as 64-bit machines, I installed a copy of WinNT4.0 onto a DEC Alpha around 1992, and that was a 64-bit machine. So they didn't need to keep updating everything - "new" is not always "improved." "Change for its own sake is not always a good thing." -JFK)

Thanks I've never had any issues till this occurred. Chrome has never worked well on RR for me.. as you may have seen in the thread I am visually impaired and I use Samsung internet as it offers the very best accessibility options for the visually impaired that are included with the browser and not extensions that have to be added on later.

I was logged in today again without incident but for some reason have problems with my notifications now and will be working on that later.. thanks.

 

[merlin]

I guess by now people know clowdflair had a major meltdown. that caused problems for me on several sites.
Everything appears to be funtioning normally again, but I did make some of the changes listed in the thread that were reset.