gents i have just installed freescan on my computer. i have a uniden bcd 396t so i installed the usb driver for windows xp and for some reason when i plug the usb cable in it sends my computer into a shut down and memory dump state. any suggestions
First uninstall Freescan, then plug thecable in. Doing this you can determine if its Freescan or the cable. Then I would try a copy of Proscan . The trial copy is full wortking for 30 days. See if you difficulties occur again.
You now have Freescan loaded. Did it select a comm port correctly? Control scanner, comm port setup. You might go into control panel on the pc, system, device manager, comm port setup and see if a comm port is selected bty the compurter though if Freescan selected as says ready to go, this would be meaningless.