smithw14
Member
Ok, so we’ve got this fancy, expensive, and elaborate camera system setup for the interstate system in the greater Birmingham area. I don’t doubt that at any given point half of it is probably broken, but none the less, I’m sure it is there working in some form or fashion. I also know that both the Birmingham Police radio room and Birmingham Fire communications has access to look at and (I believe) move these cameras. In theory, this was supposed to aide in the dispatch of emergency personnel to wrecks and other events on the interstate, so that valuable time is not wasted coordinating emergency response or dispatching to the wrong location.
For all of my fellow forum members who have, like I, dispatched for jurisdictions that cover interstates, you know that people who call in for emergencies 9 times out of 10 give out the wrong exit they are near, say they are northbound when they are southbound, or vise-versa. This greatly slows response from both fire and police. So having a camera system dispatchers or call takers can quickly pull up and check to verify locations is a great *idea*.
So, back to the cameras. Birmingham has them – and over the years, I’ve always wondered why I never hear anybody referencing them either on the fire side or the police side. On the FD side, I cant tell you how many times I hear back and forth traffic from dispatchers to apparatus trying to figure out the exact location of interstate wrecks or other events (check the callback number - - - no callback number - - - check with police - - - police have no further information - - - is this before the exit or after the exit……etc). 3, 4, 5+ minutes of delays can add up when somebody is dying.
Well, over the past two weeks, I heard two references to our million dollar camera system on the police side. One night an officer responding to a wreck with injuries on the interstate asked the dispatcher to verify the location on the cameras so he could figure out which entrance to get on. The response: “I don’t know how to work them and the only dispatcher who does is on break.”
And just today – an officer asked the dispatcher to see if she could find a wreck on the interstate on the cameras. The sarcastic response: “I’m gonna have to get up and walk all the way across to the other side of the radio room to look, but if you REALLY want me to go…”
Wonderful.
-William
For all of my fellow forum members who have, like I, dispatched for jurisdictions that cover interstates, you know that people who call in for emergencies 9 times out of 10 give out the wrong exit they are near, say they are northbound when they are southbound, or vise-versa. This greatly slows response from both fire and police. So having a camera system dispatchers or call takers can quickly pull up and check to verify locations is a great *idea*.
So, back to the cameras. Birmingham has them – and over the years, I’ve always wondered why I never hear anybody referencing them either on the fire side or the police side. On the FD side, I cant tell you how many times I hear back and forth traffic from dispatchers to apparatus trying to figure out the exact location of interstate wrecks or other events (check the callback number - - - no callback number - - - check with police - - - police have no further information - - - is this before the exit or after the exit……etc). 3, 4, 5+ minutes of delays can add up when somebody is dying.
Well, over the past two weeks, I heard two references to our million dollar camera system on the police side. One night an officer responding to a wreck with injuries on the interstate asked the dispatcher to verify the location on the cameras so he could figure out which entrance to get on. The response: “I don’t know how to work them and the only dispatcher who does is on break.”
And just today – an officer asked the dispatcher to see if she could find a wreck on the interstate on the cameras. The sarcastic response: “I’m gonna have to get up and walk all the way across to the other side of the radio room to look, but if you REALLY want me to go…”
Wonderful.
-William