Can you provide the exact link, and what browser you are using?
I'm having the problem with my Pro-668 as well as Pro-107. The question is, where were the library updates coming from to begin with? I ask as Radio Shack has been gone for a few years now and library updates worked up until a couple weeks ago. Were those libraries downloading from Radio Reference servers? Maybe there is a way to convince them to turn it back on if the data is coming from Radio Reference. On a side-note, I can still import freqs from Radio Reference on my CHIRP software for my Baofeng radios, so who knows.
For those experiencing Library update issues with the GRE and RadioShack pc apps, you can download the WS1080 EZ Scan pc app and update the library then copy the contents of the DB folder to the the DB folder for your GRE or Radio Shack pc app. This takes about 1 minute.
For those that do not want to install the WS1080 EZ Scan pc app, you can go to the download page at https://whistlergroup.com/pages/downloads and select the WS1080, there you will find a Library_dbfiles_###.zip file that can be downloaded. Once downloaded you will need to unzip the file then copy the contents into the DB folder of your pc app. Updated Library versions will be posted weekly.
CycleSycho, we added the library db files to our download page for those that do not want to install the WS1080 EZ Scan pc app.
There are no other files that I can share
Reload the CPU firmwareI did this update to my scanner. Downloaded it from the link that was provided. I followed the directions. now my scanner says uP APP Ver: NONE and will not load. I cannot get off the screen. I cannot do anything to the scanner. How can I get this back to normal?
Reload the CPU firmware ...read more:
This works for the pro-668, psr-800, ws1080 and similar scanners.
You must have the comport driver for your scanner model installed and working on your computer or you will not be able to do this.
Unplug the scanner from the USB cord. Take out the batteries. Let it sit for awhile. Put the batteries back in. It should go back to a blank screen.
DO NOT TURN THE SCANNER ON!
Plug the USB cord into the scanner. DO NOT TURN THE SCANNER ON! Plug into the PC. An icon should appear on the bottom of your PC. It will show that the USB cord has connected. Bring up the EZScan/iscan software.
At the very top of the software, click on Updates, click on Check for all updates. Allow it to do all updates and upgrades (unless on unofficial hacked firmware). The scanner will tell you when it's finished. DO NOT UNPLUG THE USB CORD. When all updates/upgrades have finished, click on done/finished in the software. Then click on the icon and click on remove safely. Then your scanner should work.
Link to Radio shack Pro-668 standalone installer for Cpu version 2.4 (I have not tested this this) Please let us know that it works. https://drive.google.com/file/d/11EqRvEuICcz5C4qxdp6XL1fb6zYUk5qb/view
Link to Radio shack Pro-668 standalone installer for Cpu version 2.5 https://www.dropbox.com/s/yusta63b8mduwb6/PRO668Updater_2.5.0.357.zip?dl=0&file_subpath=%2FPRO668Updater_2.5.0.357.exe
LEGACY stand alone cpu firmware installer for Scanner that have been sent to whistler for the Legacy upgrade to a WS1080 https://whistlergroup.com/pages/legacy-downloads