ARCXT: Issue with ARC XT Pro

[wb0wao]

Having an issue with ARC XT Pro and Win 10 - I had to replace my Win 8.2 laptop with a new one running Win 10. I can connect, upload, and download to a 996P2 and 325P2 scanner and everything will transfer both ways except the trunk frequencies for all systems! The TG's, Quick Keys, UID's, and conventional channels all upload/download just fine - but in each trunk system all of the frequencies show "0.00000". I even hand entered into the 996P2 the frequencies for a system, verified that it was locking onto the control channel, and then downloaded that into ARC XT Pro. Verified that the frequencies were displayed, saved the system, and then uploaded it to the 996P2. And it was back to having "0.00000" in the scanner.

I did this with 2 different computers running Win 10 - the new laptop and a small netbook tablet used to monitor the MOSWIN control channel. Both gave the same result - I wasn't able to transfer the trunk system frequencies. I did this with both scanners as well. I did take the 325P2 to work with me this morning and I have a Win 8 machine with ARC XT Pro loaded onto it - works fine!

It obviously isn't a cable issue as the scanners connect and transfer all of the other data. I am stumped here.........

 

[wesct]

It's an issue with audio type, build 4 will be available later this week with a fix.

Gommert
Butel Software

As always, you have come thru. Thank You.

 

[kirk5056]

With 2.1 build 3 I have having troubles with cut/paste systems.

 

[gralston73]

It's an issue with audio type, build 4 will be available later this week with a fix.

Gommert
Butel Software

I just downloaded Build 4...works fine with my BCT-15X...thank you!

 

[N1SQB]

YES!

Same here, just downloaded it and all is as it should be! Thank you!

Manny

 

[ScanMaine]

Anyone still having Issues with ARC500?? I am using the 996P2 and when I read my radio to my pc my nac numbers sometimes disappear and some nac change to a code under pl tons -2129?? Im confused and have gone back to using Arcc 500 Beta

 

[Butelsoftware]

ARC500 will not work with a 996P2. You need to install ARC XT 2.1 build4.

Gommert
Butel Software

 

[ScanMaine]

ARC500 will not work with a 996P2. You need to install ARC XT 2.1 build4.

Gommert
Butel Software

I have ARC XT and i have that build and Im having issues with it so Im running the beta version!

 

[ScanMaine]

ARC500 will not work with a 996P2. You need to install ARC XT 2.1 build4.

Gommert
Butel Software

First of all I keep getting ARC-XT PRo and Arc 500 messed up. Im sorry!

Secondly im having issue with the recent version and build 4 and here is my issue!

"Anyone still having Issues with ARC-XT PRO?? I am using the 996P2 and when I read my radio to my pc my nac numbers sometimes disappear and some nac change to a code under pl tons -2129?? Im confused and have gone back to using ARC-XT Beta and everything is fine"

 

[ScanMaine]

Any Help would be appreciated!

 

[bduck06]

When I put my XT on a Win 10 computer, I found that I needed to buy a new USB connector. Apparently they are different from the ones that work on the older platforms(Win 7) . Ordered from Amazon and was up and running with no problems. I believe that they made a change to stop the counterfeit cables that were being sold on the market.

 

[Tech1]

I own a BCD996P2 and I plan to buy the ARC Pro Software for it. My computer has Windows 8.1 will this software work with this version of Windows ? Will I have the same problems ?

 

[Butelsoftware]

I've not received any reports of subtone issies in 2.1 build4. If you program a nac make sure audio type is set to digital.
Older usb1 cables may not work under win8/10. ARC XT is fully windows 8 compatible.

Gommert
Butel Software

 

[bc780l]

Using build 4 still not getting NAC when downloading from a 396XT. Field is properly populated on the XT, but is blank in ARC XT Pro. At least am not getting the -xxxx in the Tone field like with build 3.

 

[ScanMaine]

Using build 4 still not getting NAC when downloading from a 396XT. Field is properly populated on the XT, but is blank in ARC XT Pro. At least am not getting the -xxxx in the Tone field like with build 3.

Same issues as well is my scanner is lagging when it supposed to be scanning. when the word comes on the display as scan in a trunking or convent site the word scan slows down and stops and then scans again thats with PRI on and with PRI off its all good and normal!