Kenwood D1N migration issue

[n1oty]

I have had legitimate Kenwood software for a few years, including the appropriate .jkefa and .jkefs files. I want to migrate to my new laptop. I went over the migration posts here. I cancelled the D1N .jkefs file on the old laptop, exported the file to a thumb drive and successfully loaded the file to the new laptop. The only problem I am having is that I am unable to drop my .jkefa account key into the LMC software on the new laptop. The new laptop will NOT accept my .jkefa key. I suspect that it was a one-time-use key and I simply need a new .jkefa key.

My question:

Do I have to go through the original Kenwood dealer?? Or can I go through ANY Kenwood dealer for more .jkefa keys, provided I supply my account number, device ID and so forth?? I have purchased radio feature upgrades (.jkefr files) from different Kenwood dealers, but I don't know if the .jkefa is locked to the original dealer I purchased from.

Thanks,
John

 

[kd4efm]

1 I can send you a new 10 seat key

2 send your current key in to have it increased.

Your call.

 

[n1oty]

1 I can send you a new 10 seat key

2 send your current key in to have it increased.

Your call.

I'll go with whichever option is the simplest, which sounds like option #1.

 

[kd4efm]

done deal, Thank you sir!

 

[jasej]

Hi my friends !

I'm in the same situation !

What did I do, seeing that it was difficult to collect the .jkefa account key, nothing,

I stopped activating my KPT300LMC!

Kenwod, it has taken a long time to provide a good solution to that detail with the KPT300LMC !

I did the same thing, I changed to a newer computer and I could only register my D1, D3, D7 Kenwood software!

Greetings my friends

 

[kd4efm]

@jasej The account key is when you are pushing licenses to NX radios. Has nothing to do with the "D" software
Just a nice to have thing.

1, when you get a JKEFA key, always good practice to save the email and or files to you cloud or thumb drive.
2, make a note of the License Key alphanumeric. You can always increase you SEAT NUMBER through a dealer, and
dealer to KWD.
3, worst case, just ask for a new key with more seats.

I always stock 10 seat keys for this reason. Only had 1 person who wanted a 50 seat key (guessing bad luck with hard drives)

 

[jasej]

@jasej The account key is when you are pushing licenses to NX radios. Has nothing to do with the "D" software
Just a nice to have thing.

1, when you get a JKEFA key, always good practice to save the email and or files to you cloud or thumb drive.
2, make a note of the License Key alphanumeric. You can always increase you SEAT NUMBER through a dealer, and
dealer to KWD.
3, worst case, just ask for a new key with more seats.

I always stock 10 seat keys for this reason. Only had 1 person who wanted a 50 seat key (guessing bad luck with hard drives)

Roger that, my friend Evans...

Greetings.