ProScan: Key retrieval question

[K2hps]

I am trying to reinstall my registered copy of proscan 20.7 i lost my key support@proscan.org the correct contact to obtain it. as a fool i didnt write it down nor can i find the email i got when i registered it. Any help is appreciated

 

[fxdscon]

I am trying to reinstall my registered copy of proscan 20.7 i lost my key support@proscan.org the correct contact to obtain it. as a fool i didnt write it down nor can i find the email i got when i registered it. Any help is appreciated

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support@proscan.org is the correct email.

From the ProScan website:

• Lost keys are sent at no charge. Key Request must be done via email.

 

[K2hps]

I have an issue I deleted my proscan software and I accidentally deleted my registration key is there away I can get the key again emailed to Me. I know I'm dumb and should have printed the email but I didn't please help

 

[doctordialtone]

is there away I can get the key again emailed to Me. I

Just e-mail @ProScan and make the request.

ProScan

Computer Aided Scanning Software for the Uniden BC125AT BC250D BC296D BC346XT BC346XTC BC780XLT BC785D BC796D BCD160DN BCD260DN BCD325P2 BCD396T BCD396XT BCD436HP BCD536HP BCD996P2 BCD996T BCD996XT BCT15 BCT15X BR330T SDS100 SDS100E SDS200 SDS200E UBC125XLT UBC126 UBCD3600XLT UBCD436PT UBCD536PT...

www.proscan.org

 

[eaf1956]

Email Bob and he does that on a certain day of the week.

 

[ProScan]

I have an issue I deleted my proscan software and I accidentally deleted my registration key is there away I can get the key again emailed to Me. I know I'm dumb and should have printed the email but I didn't please help

Didn't you see the reply yesterday regarding this very same licensing issues? Lost keys are usually sent out the very same day when initially received via email.

ProScan: - Key retrieval question

I am trying to reinstall my registered copy of proscan 20.7 i lost my key support@proscan.org the correct contact to obtain it. as a fool i didnt write it down nor can i find the email i got when i registered it. Any help is appreciated

forums.radioreference.com

 

[K2hps]

Didn't you see the reply yesterday regarding this very same licensing issues? Lost keys are usually sent out the very same day when initially received via email.

ProScan: - Key retrieval question

I am trying to reinstall my registered copy of proscan 20.7 i lost my key support@proscan.org the correct contact to obtain it. as a fool i didnt write it down nor can i find the email i got when i registered it. Any help is appreciated

forums.radioreference.com

No I didn't I'm so sorry

 

[n5ims]

I seem to remember one company that had a firm policy of never sending a replacement key. After many posts complaining about this policy they finally put one in place that was something like this. A new key is $50.00 US. A replacement key is $75.00 US (to cover the costs for researching your old key, etc.) and either your old key will be sent (if located) or a new key will be sent (if old key couldn't be located with certainty). This replacement key service is a one time only deal, if you lose it again you'll need to purchase a new key regardless of why you lost your old key.

 

[fxdscon]

I seem to remember one company that had a firm policy of never sending a replacement key. After many posts complaining about this policy they finally put one in place that was something like this. A new key is $50.00 US. A replacement key is $75.00 US (to cover the costs for researching your old key, etc.) and either your old key will be sent (if located) or a new key will be sent (if old key couldn't be located with certainty). This replacement key service is a one time only deal, if you lose it again you'll need to purchase a new key regardless of why you lost your old key.

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Which software had that policy?

 

[eaf1956]

I seem to remember one company that had a firm policy of never sending a replacement key. After many posts complaining about this policy they finally put one in place that was something like this. A new key is $50.00 US. A replacement key is $75.00 US (to cover the costs for researching your old key, etc.) and either your old key will be sent (if located) or a new key will be sent (if old key couldn't be located with certainty). This replacement key service is a one time only deal, if you lose it again you'll need to purchase a new key regardless of why you lost your old key.

With a new key cheaper than a replacement why would anyone do that. I think I'd find a better software company.

 

[n5ims]

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Which software had that policy?

Sorry, I don't remember which one that was.

With a new key cheaper than a replacement why would anyone do that. I think I'd find a better software company.

The replacement being more expensive than a new key was the point. If a customer complains about the "no replacement keys" policy that was clearly stated when they purchased their key and was also clearly stated on their website but they insisted on pressing for a replacement key than they should pay for the effort it takes to research the company records for their original key. It is also an incentive to have them follow the instructions to keep their key information in a safe place so they can use it to reactivate the software when they have a computer or disk failure or upgrade their hardware.

 

[eaf1956]

Sorry, I don't remember which one that was.



The replacement being more expensive than a new key was the point. If a customer complains about the "no replacement keys" policy that was clearly stated when they purchased their key and was also clearly stated on their website but they insisted on pressing for a replacement key than they should pay for the effort it takes to research the company records for their original key. It is also an incentive to have them follow the instructions to keep their key information in a safe place so they can use it to reactivate the software when they have a computer or disk failure or upgrade their hardware.

Stilll if you really need the software save money and buy a new key.