keypad area wear / silk screen psr-800
- Thread starter torontokris
- Start date
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Others have reported that and delamination of the front control panel.
I'd suggest submitting a ticket to GRE support. In my experience, they're very responsive.
I'd suggest submitting a ticket to GRE support. In my experience, they're very responsive.
GaryRanson
Member
Nothing like that but the display scratches easily.
Like 'GaryRanson' also said, I can only complain about the easily scratchable display so far.
Looks like several reports of this problem. It's got to be a "production run" (not sure if that's the correct term) problem. I've had mine 5 months and I just now checked the face. The dark part, the buttons, and the glass screen are pristine. Viewing with 5X reading glasses (bulky, used, and worn, like a pop-up visor), I can see no scratches, blemishes, fingerprints, greasy smudge marks, etc. Also I can see no dust behind the glass screen.
I find this remarkable on it's own without reference to the problem described by others. I have used the 4-way button (left thumb) and the menu/select/power buttons (right thumb) thousands of times, being careful to hold the radio with my fingers off the buttons until time for button-press. I have never washed my hands first, and I have done much of this while eating chips and dip, etc.
With my eyes closed, I cannot tell the difference between the glass screen and the adjoining dark surface. Both are as smooth as glass with no way to feel the boundary between the two surfaces. I know, this makes no sense to me either, but this is, in fact, a true hands-on, eye-on, report.
Rob
Halfpint
Member
Hmmmmm...
What *I* have noticed on my *PSR-700* is that after either of my 2 `teenaged' children have been using it I end up with `shiny' areas around the keys that look almost exactly like what appears in your picture. A "Kleenex" soaked with a light application of good old "Everclear" removes the `problem' and the "Kleenex" shows that what might be an oily residue and a bit of dirt. Hearkening back, *Yikes* 47 or so years ago, to my `teenaged years', I fairly quickly came to the conclusion that what *I* was dealing with was just plain old `oily skin'. Probably got on their hands whenever they might have had to wipe their faces for one reason or another. Since I really cannot ask them to wash their hands *every* time they might use the scanner I figured I would just `live with it' for the duration and remember to occasionally do a cleanup now and then.
For those who may question letting `teenagers' handle my scanners... If I am not either in the first or second `seat' when they go into town with their mother or I, I have given them permission to be the `radio op' so that their `adult'/`driver' can pay attention to driving without having to fumble around with the scanners. (We, my wife and I, don't allow, or do, `texting' whilst driving and fumbling around with scanners is at least as bad to do if possibly worse. *Especially* with a scanner `interface' like the 700's and 800's which pretty much *demands* that one actually look at the display to to get pretty much *everything" done.) Also, *if* they want to use scanners around the house they have to give me a *good* reason why and if it is `good enough' I also let them use one.
What *I* have noticed on my *PSR-700* is that after either of my 2 `teenaged' children have been using it I end up with `shiny' areas around the keys that look almost exactly like what appears in your picture. A "Kleenex" soaked with a light application of good old "Everclear" removes the `problem' and the "Kleenex" shows that what might be an oily residue and a bit of dirt. Hearkening back, *Yikes* 47 or so years ago, to my `teenaged years', I fairly quickly came to the conclusion that what *I* was dealing with was just plain old `oily skin'. Probably got on their hands whenever they might have had to wipe their faces for one reason or another. Since I really cannot ask them to wash their hands *every* time they might use the scanner I figured I would just `live with it' for the duration and remember to occasionally do a cleanup now and then.
For those who may question letting `teenagers' handle my scanners... If I am not either in the first or second `seat' when they go into town with their mother or I, I have given them permission to be the `radio op' so that their `adult'/`driver' can pay attention to driving without having to fumble around with the scanners. (We, my wife and I, don't allow, or do, `texting' whilst driving and fumbling around with scanners is at least as bad to do if possibly worse. *Especially* with a scanner `interface' like the 700's and 800's which pretty much *demands* that one actually look at the display to to get pretty much *everything" done.) Also, *if* they want to use scanners around the house they have to give me a *good* reason why and if it is `good enough' I also let them use one.
Same issue here... bad or wrong paint
I have the same issue with the keypad face plate paint. Serial #2043. Looks like they used a non-enamel based paint to cover over the shiny black plastic underneath. My PSR-800 is 4 days old and looks like torontokris picture at the top of this thread. Sent a service ticket to GRE.
73, Gary
I have the same issue with the keypad face plate paint. Serial #2043. Looks like they used a non-enamel based paint to cover over the shiny black plastic underneath. My PSR-800 is 4 days old and looks like torontokris picture at the top of this thread. Sent a service ticket to GRE.
73, Gary
also appears to be happening to my other units in the same serial range
if i recall 2061 2068 2070
thanks for the info your unit of 2043 would be the same production run so good to know its happened to someone else not just myself.
if i recall 2061 2068 2070
thanks for the info your unit of 2043 would be the same production run so good to know its happened to someone else not just myself.
IowaGuy1603
Member
tampatracker
Member
- Joined
- Dec 9, 2007
- Messages
- 1,241
Neither does my 001510......
001439 (pristine)
001695 is OK
I agree with rwier; it must be a particular production run. I've had mine for 2 1/2 months, and there's no wear on the front. I also have no scratches on the display or dust under the display. Maybe I'm just extra careful when I handle it. (and the scanner too.) :lol:
IowaGuy1603
Member
Well I am not real careful..................
And I am having no issues. I do however use a screen protector so I don't scratch the screen.Good old GRE wont help anyone in Canada either unless that model is type accepted here by IC.
unless that model is type accepted here by IC.
my all good 001515
Pap
Member
I had the same problem with the paint rubbing off my .SN:002405.
So I removed the rest of it, It's all gone and looks very good.
The face plate is very shiney black. The words (GRECOM) and
(EZ Scan Digital) are still there. They are under the plate. They
won't come off. The only problem is fingerprints on the smooth
black plate. Try it You'll like it.
So I removed the rest of it, It's all gone and looks very good.
The face plate is very shiney black. The words (GRECOM) and
(EZ Scan Digital) are still there. They are under the plate. They
won't come off. The only problem is fingerprints on the smooth
black plate. Try it You'll like it.
RE: Paint Issue - Hear anything from GRE?
I received an RMA from GRE for the paint easily rubbing off on the key pad. They have had my PRS-800 for a litlle over a week now.
Has anyone with the paint issue received a replacement or a repaired 800 from GRE?
73, Gary
I received an RMA from GRE for the paint easily rubbing off on the key pad. They have had my PRS-800 for a litlle over a week now.
Has anyone with the paint issue received a replacement or a repaired 800 from GRE?
73, Gary
Mine came off, too, but I'm not ready to separate from my radio for a couple of weeks.
Gary,
Have you received any word from GRE yet on this issue? I just bought one of these less than 5 days ago, serial# 2042 and the same issue has occurred. I am considering just returning it to HRO where is was purchased until they resolve this issue.
Has anyone else out here dealt with GRE or returned a unit because of this defect?
Thanks,
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