marcandrita, please check previous post #6. There is a Loudoun County favorites list file for you to try to determine if you have a programming problem. Before you Write to Scanner in Sentinel, in the Profile Editor, both Download and Monitor need to be set to On for the new Loudoun Co VA favorites list. Set Download and Monitor to Off for any other favorites lists. Remove the check marks from Monitor Full Database and Monitor Seach with Scan. When you Write to Scanner, check the box to Erase Favorites Lists on Scanner before you click on OK. Scanner must be in USB Mass Storage before you write to it.