14.3.5 is a OpenSky firmware version. I suspect the two radios that you can't read are in powering up in OpenSky mode. Do radios ask for a login when you start them up? Get them out of that mode and re-try reading with RPM, hopefully the previous owner programed in the mode option in the menu? Otherwise there is a keystroke sequence that will get them out, but I can't think of it off the top of my head. Look for it in Harris quick guides related to M7300's I think that's where I found it previously. Once you get the radio back into "normal" operating mode it should program as expected. Once there, it stay in the normal operation (even after powering down/re-starting), take the mode option out (or don't put it in) of the programmable menus and you shouldn't have any problems with OpenSky in the future. It will just be dormant in the radio.